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Should I use Eleanor Health?

Get compassionate online addiction treatment from Eleanor Health, including medication for addiction treatment (MAT), therapy, peer support, and care coordination. - eleanorhealth.com

Depends. Good fit if you're in a served state, insured (especially Cigna/Evernorth), and want online MAT plus therapy. Not for anyone needing inpatient detox or living outside its roughly 10 states.

Confidence

Medium. Based on 10 public sources; user review evidence is thin

Ratings

  • Value for moneyNo published pricing found
  • Ease of useNo hands-on review evidence
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • People wanting MAT from home
  • Those needing therapy plus peer support together
  • Cigna/Evernorth members in served states
  • Ongoing recovery care, not one-off sessions

Not for

  • Anyone needing inpatient detox or 24/7 medical supervision
  • People living outside its covered states
  • Those wanting anonymous, app-only self-guided help
  • Uninsured self-payers who need upfront prices

Gotchas - check before you buy

medium

Costs depend on insurance; self-pay prices aren't listed online — verify coverage before intake

medium

Programs are state-specific; availability and offerings differ by state

medium

No public security page; ask about data handling at intake if that matters to you

low

Thriveworks partnership means some therapy may come from a partner provider

Pros and cons

Pros

  • Bundles MAT, therapy, peer support, and care coordination
  • In-network with Cigna Healthcare/Evernorth as of Oct 2025
  • 14,000+ individuals served
  • Same-day/week appointment availability advertised
  • Venture-backed with $30M Series D (Oct 2024)

Cons

  • Only available in select states; check coverage first
  • Out-of-pocket pricing not published
  • No public security page despite handling sensitive health data
  • Some therapy capacity routed through partner Thriveworks

Sources & method

Analyzed 10/05/2026 - 10 sources - No known vulnerabilities found in the sources reviewed.

official x3review x3security x1news x3

Key stats

  • Feature depth: 4/5

    Rating

  • Not disclosed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money. No published pricing found
  • Ease of use. No hands-on review evidence
  • Feature depth: 4/5. MAT, therapy, peer support, care coordination bundled
  • Support quality: 4/5. Same-appointment availability claimed; editorial review positive
  • Security posture: 2/5. No public security page; privacy policy only
  • 4+/5 Choosing Therapy rating 2026 editorial review
  • 14,000+ Individuals served per findhelp.org listing
  • $30M Series D Latest funding raised Oct 2024
  • 10+ States served incl. NJ, CO, GA, PA, MA

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

Firsthand user reviews are thin: Choosing Therapy rates it around 4/5 while Reddit threads mostly ask for others' experiences.

Full analysis

Based on 10 public sources; user review evidence is thin

Solid telehealth addiction care (MAT+therapy) if you're in-network and in-state; skip if you need detox or live outside ~10 states.

Methodology

Based on 10 public sources; user review evidence is thin

Sources

  1. official
  2. review
  3. review
  4. review
  5. news
  6. news
  7. news
  8. official
  9. security
  10. official

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