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Xray (Getxray) Review

Depends

Should I use Xray (Getxray)?

AI-Powered Test Management in Jira — bring QA and development together - getxray.app

· 6 days ago

Buy it if your team runs on Jira and needs serious, audit-ready test management at scale. Skip it if you're off Jira or a small team with simple testing needs — the lock-in and per-user costs aren't worth it.

Confidence

Medium. Based on 14 public sources; independent user reviews were sparse.

Ratings

  • Value for money
  • Ease of useNo independent usability evidence found
  • Feature depth
  • Support qualityOnly vendor-published ecosystem evidence
  • Security posture

Pricing

from $10/user/mo

Standard

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
EnterpriseQuote-based (calculator)

Best for

  • Jira-native QA teams
  • Regulated, audit-heavy orgs
  • Mixed manual + automated testing
  • Enterprise release governance

Not for

  • Teams not on Jira — hard lock-in
  • Solo devs or tiny teams — overkill
  • Anyone wanting a standalone test tool
  • Buyers needing transparent upfront pricing

Gotchas - check before you buy

high

Jira lock-in: leaving means migrating every test; competitors market on this pain

medium

Per-user pricing scales fast; Enterprise tier requires a sales quote

medium

Atlassian Server/DC sunset pushes you to Cloud; migrations introduce version challenges

low

Domain shows medium infostealer-credential exposure (85 creds listed)

Pros and cons

Pros

  • Native to Jira — QA and devs work in one tool
  • Manual and automated tests with CI pipeline integrations
  • Enterprise-grade: test case versioning, audit-ready workflows
  • Scale proof: government migrated 22,000+ tests to Cloud
  • Big ecosystem: docs, academy courses, partner network

Cons

  • Hard Jira dependency — real lock-in if you leave
  • Enterprise pricing quote-based; no public numbers
  • Thin independent reviews on comparison sites
  • Server/DC to Cloud migrations reported challenging

Sources & method

- 14 sources - Vendor publishes advisories and a security page; one 2022 Server/DC advisory; domain shows medium infostealer exposure.

official x5review x5security x3news x1
  • March 2022 security advisory (Xray Server + DC), Vendor-published advisory disclosing a vulnerability in Xray Server/Data Center editions.
  • Medium-risk domain posture, Hudson Rock lists 85 infostealer credentials tied to, flagging medium cybercrime exposure.

Key stats

  • Value for money: 3/5

    Rating

  • from $10/user/mo

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 3/5. Starts ~$10/user/mo; enterprise quote-only
  • Ease of use. No independent usability evidence found
  • Feature depth: 4/5. Versioning, traceability, automation, AI features
  • Support quality. Only vendor-published ecosystem evidence
  • Security posture: 3/5. Advisories published; one 2022 disclosure
  • 10M+ Users testers, devs & QA (Atlassian Team '25)
  • $10/user/mo Starting price Lister.ai listing
  • 22,000+ tests Scale proof Australian gov migration to Xray Cloud

Pricing

Standard

from $10/user/mo

  • Jira-native test management
  • Manual + automated tests

Enterprise

Quote-based (calculator)

  • Test case versioning
  • Audit-ready governance

Security

Vendor publishes advisories and a security page; one 2022 Server/DC advisory; domain shows medium infostealer exposure.

  • March 2022 security advisory (Xray Server + DC)Vendor-published advisory disclosing a vulnerability in Xray Server/Data Center editions.11
  • Medium-risk domain postureHudson Rock lists 85 infostealer credentials tied to, flagging medium cybercrime exposure.12

What users say

Independent user reviews are scarce — most comparison listings have no written reviews, so sentiment rests on vendor and community material.

Companies that use it

  • Pricefx
Full analysis

Based on 14 public sources; independent user reviews were sparse.

Serious Jira-native test management for QA teams at scale; skip if you're off Jira or small.

Methodology

Based on 14 public sources; independent user reviews were sparse.

Read how a report is made.

Sources

  1. official
  2. official
  3. official
  4. official
  5. review
  6. review
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  8. review
  9. review
  10. official
  11. security
  12. security
  13. security
  14. news

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