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Should I use Secret Sales?

Designer Fashion Up to 85% Off - secretsales.com

Depends. A legitimate UK off-price fashion retailer (owned by Lifestyle Retail Group) with real discounts and 300+ brands — fine for deal hunters who accept paid returns. Skip it if you need fast, reliable delivery, free returns, or you were evaluating software.

Confidence

Medium. Based on 20+ public sources. This is a consumer retail site, not B2B software — no subscription pricing applies.

Ratings

  • Value for money
  • Ease of useInsufficient evidence
  • Feature depth
  • Support quality
  • Security posture

Pricing

Pay-as-you-shop

Item prices; up to 85% off RRP

ModelNot disclosed
Monthly fees£4.00
HardwareNot disclosed

Best for

  • UK and Ireland discount hunters
  • Designer fashion deal seekers
  • Flash-sale shoppers okay with paid returns

Not for

  • Anyone expecting free returns
  • Shoppers who need guaranteed fast delivery
  • Businesses — this is a shop, not software
  • Buyers wary of flash-sale stock risk

Gotchas - check before you buy

medium

Every return costs £4.00 — deducted from your refund

medium

Some customers report waiting weeks on undelivered orders

low

Closing your account requires emailing support — no self-serve option

low

Flash-sale model: stock is limited and items sell out fast

Pros and cons

Pros

  • Up to 85% off premium fashion brands
  • 300+ globally known brands on one marketplace
  • Flat £2.99 delivery regardless of order size
  • Grew 70% in 2022 expanding across Europe
  • 50 million unique users visit the site

Cons

  • Returns are chargeable at £4.00 per order
  • Buyers publicly report orders stuck undelivered for weeks
  • Reddit threads question whether the site is legit
  • Only 35% of employees would recommend the company

Sources & method

Analyzed 10/06/2026 - 10 sources - No known vulnerabilities found in the sources reviewed.

official x3review x3security x1news x3

Key stats

  • Value for money: 4/5

    Rating

  • Item prices; up to 85% off RRP

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 4/5. Up to 85% off premium fashion
  • Ease of use. Insufficient evidence
  • Feature depth: 3/5. 300+ brands, app, EU marketplace
  • Support quality: 2/5. Public complaints about unresolved orders
  • Security posture: 4/5. No public vulnerabilities found
  • ~28K Trustpilot reviews secretsales.com profile
  • £2.99 Delivery flat, any order size
  • £4.00 Returns fee chargeable per order
  • 50M Unique users claimed per LinkedIn/RocketReach

Pricing

Pay-as-you-shop

Item prices; up to 85% off RRP

  • £2.99 flat delivery
  • £4.00 chargeable returns
  • Free account signup

Security

No known vulnerabilities found in the sources reviewed.

What users say

Reviews are mixed: shoppers praise the deep discounts while others report slow deliveries, and Reddit threads repeatedly ask if the site is legit.

“@Secretsales I ordered since the 26th”
X (Twitter) user
“Has anyone bought from secretsales.com? Legit site or ...”
Reddit, r/AskUK
Full analysis

Based on 20+ public sources. This is a consumer retail site, not B2B software — no subscription pricing applies.

Designer fashion up to 85% off, 300+ brands — but £4 paid returns and public complaints about stuck deliveries.

Methodology

Based on 20+ public sources. This is a consumer retail site, not B2B software — no subscription pricing applies.

Sources

  1. official
  2. Do I pay for returns?secretsales.com
    official
  3. Delivery costsecretsales.com
    official
  4. review
  5. review
  6. news
  7. Secret Sales grows 70% in 2022internetretailing.net
    news
  8. news
  9. review
  10. security

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