Athenahealth
Depends
Confidence: Medium
athenahealth fits mid-size and large medical groups that want EHR, billing, and patient communication in one cloud platform and can handle opaque, sales-quoted pricing.
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Comparison
Athenahealth vs CureMD
Athenahealth and CureMD both land on Depends.
CureMD
Depends
Confidence: Medium
Buy if you're a solo or small practice that wants EHR, billing, and patient engagement bundled at $195+ per provider monthly.
| Compare | Athenahealth | CureMD |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Mid-size and large medical groups | Solo & small practices |
| Who it's not for | Solo clinicians wanting a cheap, simple EHR | Anyone who needs reliable phone support |
| Privacy | HITRUST-certified and HIPAA-compliant, but a November 2024 breach exposed patient data.⁸ | No known public vulnerabilities found in the sources reviewed; CureMD publishes a security page but no independent audit evidence was found. |
| Support quality | No direct support evidence found | Ticket-based, business hours only; unanswered-phone complaints |
| Public sentiment | Public reviews skew sharply negative, with a 1.4/5 Trustpilot score and Reddit complaints about usability and reliability.¹ | Reviewers split between calling it easy and affordable and complaining about slowness, billing glitches, and poor support. |
| Biggest gotcha | 2024 breach may trigger patient-notification and monitoring duties for affected practices.⁸ | Support runs through tickets and email; phone support complaints on Yelp |
Pick Athenahealth when
- Mid-size and large medical groups
- Practices wanting billing/RCM handled for them
- Multi-specialty clinics
- Behavioral health groups
When Athenahealth is not a fit
- Solo clinicians wanting a cheap, simple EHR
- Any non-healthcare business
- Teams needing transparent, published pricing
- Anyone wanting self-hosted, in-house data control
Pick CureMD when
- Solo & small practices
- Practices wanting EHR+billing in one
- Specialty clinics
- Budget-conscious buyers
When CureMD is not a fit
- Anyone who needs reliable phone support
- Teams needing transparent, published pricing
- Practices where billing accuracy is make-or-break
- Buyers expecting 24/7 or after-hours support
Sources
- Athena Healthcare, Inc. Reviews . Trustpilottrustpilot.comreview
review
- Athena Trouble . Reddit r/healthITreddit.comreview
- athenaOne Reviews . G2g2.comreview
- Athenahealth Review . Forbes Advisorforbes.comreview
- athenahealth Data Incident . HIPAA Journalhipaajournal.comsecurity
security
security
- Certifications (HITRUST) . athenahealthathenahealth.comofficial
- EHR Software Pricing . athenahealthathenahealth.comofficial
- Who We Are . athenahealthathenahealth.comofficial
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