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Blackbaud vs Submittable

Blackbaud and Submittable both land on Depends.

Blackbaud

blackbaud.com

Depends
Confidence: Medium

Buy only if you're a large nonprofit, university, or foundation with dedicated database admins and a real software budget.

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Blackbaud versus Submittable
CompareBlackbaudSubmittable
VerdictDependsDepends
Best forLarge nonprofits with dedicated database adminsGrantmakers and CSR teams
Who it's not forSmall nonprofits . expensive, admin-heavy overkillAnyone needing a basic form or contact list
Privacy2020 breach affected nonprofit and university customers; resolved via 2024 FTC agreement and $6.75M California settlement; now runs a public Trust Center.⁶No known public vulnerabilities found in the sources reviewed.
Support qualityComplaints in community forums and BBB'Excellent customer service' per Software Advice reviewers
Public sentimentReviews are mixed: Raiser's Edge NXT draws praise for ease of use, while Luminate Online integration and support draw sharp criticism.³Organizations praise the workflow tooling and support, while writers and small magazines complain about fees and some feature limits.14
Biggest gotcha2020 breach led to FTC agreement and multistate settlements; scrutinize data-security terms⁸Costs scale badly for small journals; CLMP discount only for qualifying literary orgs.

Pick Blackbaud when

  • Large nonprofits with dedicated database admins
  • University advancement and alumni teams
  • Orgs needing fund accounting plus CRM together
  • Foundations running large grant programs

When Blackbaud is not a fit

  • Small nonprofits . expensive, admin-heavy overkill
  • For-profits wanting a simple sales CRM or contact list
  • Teams without budget for implementation and training
  • Buyers who need transparent, published pricing

Pick Submittable when

  • Grantmakers and CSR teams
  • Lit mags and writing contests
  • Government agencies running application cycles
  • Teams needing multi-round reviewer workflows

When Submittable is not a fit

  • Anyone needing a basic form or contact list
  • Small orgs that can't absorb submission and tier fees
  • Buyers wanting published, predictable pricing
  • Applicants themselves . you pay fees, the platform serves the organization

Sources

  1. Blackbaud Products on G2 (1,336 reviews)g2.com
    review
  2. Blackbaud Luminate Online Pros and Cons . G2g2.com
    review
  3. Blackbaud Raiser's Edge NXT Pros and Cons . G2g2.com
    review
  4. Blackbaud Pricing . Vendr marketplacevendr.com
    review
  5. Blackbaud Pricing pageblackbaud.com
    official
  6. Blackbaud Data Breach Lasting Impact . ID Theft Centeridtheftcenter.org
    security
  7. Blackbaud . FTC case pageftc.gov
    security
  8. CA AG $6.75M settlement against Blackbaudoag.ca.gov
    security
  9. Blackbaud Alternatives for Small to Midsize Nonprofits4agoodcause.com
    review
  10. 8 Blackbaud alternatives for nonprofits ready to right-sizedonordock.com
    news
  11. Blackbaud support discussion . Blackbaud Communitycommunity.blackbaud.com
    review
  12. Blackbaud Reviews . AmbitionBox (employees)ambitionbox.com
    review
  13. Submittable on G2 (seller ratings)g2.com
    review
  14. G2 pros and consg2.com
    review
  15. Software Advice reviewssoftwareadvice.com
    review
  16. What Submittable actually costs a small literary magazinegreensubmissions.com
    review