CRM Made Simple | Capsule CRM
Worth it
Confidence: Medium
Small teams, freelancers, and startups should buy: it's cheap, simple, and rated 4.7/5 on G2 by 490+ customers.
Comparison
CRM Made Simple | Capsule CRM and Google Sheets: Sign-in both land on Worth it.
Small teams, freelancers, and startups should buy: it's cheap, simple, and rated 4.7/5 on G2 by 490+ customers.
Buy if you already have a Google account and need a free shared spreadsheet for simple tracking; skip it for heavy data modeling or complex pipelines.
| Compare | CRM Made Simple | Capsule CRM | Google Sheets: Sign-in |
|---|---|---|
| Verdict | Worth it | Worth it |
| Best for | Small teams and startups | Small teams tracking simple data |
| Who it's not for | Large enterprises needing deep customization or admin-heavy workflows | Large datasets or heavy financial modeling |
| Privacy | Encryption in transit and at rest; hosted on AWS with ISO 27001, PCI, and SOC reports; Capsule staff can't log into your account.⁸ | No known public vulnerabilities found in the sources reviewed.11 |
| Support quality | Trustpilot users call support second to none. | No support evidence in sources |
| Public sentiment | Users consistently praise simplicity, stability, and support, while reviewers note it only covers the basics.¹ | The sources reviewed contained no user reviews . only Google sign-in pages.⁹ |
| Biggest gotcha | Guess: per-tier contact/user limits and overage fees aren't documented in reviewed sources . verify before committing.13 | Guess: data lives in Google's ecosystem; exporting to Excel can lose formatting and formulas10 |