Capterra
Worth it
Confidence: Medium
Buyers: it's free and genuinely useful for shortlisting software . just cross-check top results elsewhere.
Comparison
Capterra vs Trustradius
Capterra lands on Worth it, and Trustradius lands on Depends.
Trustradius
Depends
Confidence: Low
Depends on who you are: free to browse if you're a buyer researching B2B software, but vendors should treat paid listings as optional marketing spend, not a must-buy.
| Compare | Capterra | Trustradius |
|---|---|---|
| Verdict | Worth it | Depends |
| Best for | Small businesses shortlisting software | B2B buyers comparing software |
| Who it's not for | Buyers wanting truly neutral rankings | Anyone shopping for software . this is a review site, not a product you deploy |
| Privacy | No known public vulnerabilities found in the sources reviewed.11 | No known public vulnerabilities found in the sources reviewed.13 |
| Support quality | Trustpilot CS reviews; 'is it a scam' queries exist | No support evidence found |
| Public sentiment | Users and marketers praise Capterra's reach and review rewards, while critics flag paid placement and lead-gen pressure.⁴ | No user reviews or quotable feedback were available in the sources reviewed. |
| Biggest gotcha | Submitting your details typically triggers vendor sales calls; expect follow-up.⁸ | No public security page found; trust and data practices can't be verified from sources reviewed.13 |
Pick Capterra when
- Small businesses shortlisting software
- Buyers comparing pricing across tools
- Niche category discovery
- Vendors wanting B2B lead flow
When Capterra is not a fit
- Buyers wanting truly neutral rankings
- Anyone allergic to vendor sales calls
- Teams doing deep technical due diligence
- People treating it as their sole source
Pick Trustradius when
- B2B buyers comparing software
- Vendors with review-marketing budget
- Researchers wanting in-depth written reviews
When Trustradius is not a fit
- Anyone shopping for software . this is a review site, not a product you deploy
- Small vendors expecting leads without paying for placement
- Buyers needing verified security or compliance documentation
- Teams wanting simple ratings-only comparison sites
Sources
- Capterra: Find The Right Softwarecapterra.comofficial
- Capterra . Wikipediaen.wikipedia.orgnews
news
- Trustpilot reviews of capterra.comtrustpilot.comreview
review
news
review
- Do Capterra and Software Advice Generate Real Leads?retaintrust.comnews
- G2 vs Capterra vs Trustpilot vs TechnologyMatchtechnologymatch.comnews
- Is Capterra Safe? . Nudge Security profilenudgesecurity.comsecurity
- Capterra.in security pagecapterra.insecurity
- Capterra Reviews on G2g2.comreview
- Security pagetrustradius.comsecurity