Carta
Depends
Confidence: Medium
Buy if you're a venture-backed startup or VC fund that needs the market-standard cap table and fund-admin suite.
Comparison
Carta vs Qapita
Carta and Qapita both land on Depends.
Qapita
Depends
Confidence: Medium
A strong fit for India/SEA startups and Pulley refugees needing cap table, ESOP, and valuations in one platform.
| Compare | Carta | Qapita |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Venture-backed startups with complex cap tables | Startups in India/SEA managing ESOPs |
| Who it's not for | Pre-seed startups with a simple cap table . use a spreadsheet | US-only startups wanting transparent self-serve pricing |
| Privacy | Carta runs a public trust center and bug bounty, but had a 2024 customer-data privacy breach that forced it to shut its trading platform.³ | GDPR program exists, but Qapita-owned ESOP Direct suffered a LockBit 5.0 ransomware attack (Dec 2025) and 135 infostealer credentials are tied to Qapita's domain. |
| Support quality | Complaints on Software Advice and Trustpilot | Claims #1 customer support ratings; 4.6 G2 |
| Public sentiment | G2 ratings are solid but Reddit, Trustpilot, and Software Advice surface pricing, support, and trust complaints.¹ | Users rate Qapita 4.6/5 on G2, and at least one Pulley user reports moving their cap table to Qapita after Pulley's announced shutdown. |
| Biggest gotcha | 2024 breach: customer data was misused to contact other customers' investors; trading platform shut down.³ | ESOP Direct, acquired by Qapita, was hit by LockBit 5.0 ransomware in Dec 2025 |
Pick Carta when
- Venture-backed startups with complex cap tables
- VC funds needing fund administration
- Companies running tender offers or IPO prep
When Carta is not a fit
- Pre-seed startups with a simple cap table . use a spreadsheet
- Budget-sensitive teams wanting flat, predictable pricing
- Anyone unwilling to trust Carta with sensitive data post-breach
- Teams expecting responsive, hands-on support
Pick Qapita when
- Startups in India/SEA managing ESOPs
- Pulley refugees needing fast migration
- Companies needing 409A/SEBI-compliant valuations
- VC funds needing fund administration
When Qapita is not a fit
- US-only startups wanting transparent self-serve pricing
- Pre-seed founders with spreadsheet-sized cap tables
- Buyers requiring a spotless vendor security record
- Teams avoiding sales-led procurement
Sources
review
news
- VC world rocked by allegations against Carta . Fast Companyfastcompany.comnews
review
- Carta Pricing . r/startupsreddit.comreview
- Carta Being Extremely Shady . r/startupsreddit.comreview
review
official
- Carta Reviews . Software Advicesoftwareadvice.comreview
- Carta Reviews . Trustpilottrustpilot.comreview
- Working at Carta . Indeedindeed.comreview
- Cap table software comparison . Glencoyneglencoyne.comreview
- Carta Revenue . Latkagetlatka.comnews
- Carta Trust Centertrust.carta.comsecurity