Crisis Text Line
Depends
Confidence: Medium
Use it if you or someone you know needs free, 24/7 text-based crisis support . text HOME to 741741; it's free and listed by SAMHSA.
Comparison
Crisis Text Line vs Licensed therapist or emergency care
Licensed therapist or emergency care
Starting report…
Pick Crisis Text Line when
- People in crisis who prefer texting over calls
- US texters needing free off-hours support
- Anyone uneasy speaking on the phone
- Organizations steering audiences to a free resource
When Crisis Text Line is not a fit
- Anyone expecting licensed therapy . it's trained volunteers, not clinicians
- Procurement teams . there's no product to buy, no contract, no vendor
- Medical emergencies . call 911, not a text line
- Privacy-maximalists . read their data philosophy page before texting
Sources
- Crisis Text Line homepagecrisistextline.orgofficial
- SAMHSA resource listingsamhsa.govofficial
- Crisis Text Line ends data-sharing relationshippolitico.comnews
- SmartCustomer reviews (2.2/5, 74 reviews)smartcustomer.comreview
- Indeed employee/volunteer reviewsindeed.comreview
- Trustpilot reviewstrustpilot.comreview
- I Quit Crisis Text Line (Medium)medium.comreview
- Reddit r/socialwork discussionreddit.comreview
- Reddit partnership announcementthenextweb.comnews
news
- Data Philosophycrisistextline.orgsecurity
- Product security pagecrisistextline.orgsecurity