Comparison

Deloitte vs Technology & Services Industry Association | TSIA

Deloitte and Technology & Services Industry Association | TSIA both land on Depends.
deloitte.com
Right fit for large enterprises with complex audit, tax, or security needs and budget for a Big Four engagement.
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tsia.com
Buy if you run services, support, or customer success at a mid-size or enterprise tech company and will actively use benchmarks.
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Deloitte versus Technology & Services Industry Association | TSIA| Compare | Deloitte | Technology & Services Industry Association | TSIA |
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| Verdict | Depends | Depends |
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| Best for | Global enterprises needing audit and tax | Enterprise tech firms with services revenue |
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| Who it's not for | Small businesses needing basic tax or bookkeeping | Startups and small businesses . priced and built for enterprises |
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| Privacy | Multiple public incidents: 2017 client-email breach, 2025 Rhode data-breach payout, 2026 CVE disclosed. | No known public vulnerabilities found in the sources reviewed. |
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| Support quality | No client-support evidence found | Dedicated member success managers listed on LinkedIn. |
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| Public sentiment | Client-facing products score 4.2/5 on G2, but 25,000+ employees rate the firm just 3.6/5. | Direct user reviews are scarce; TSIA Intelligence holds 5.0/5 from 24 Microsoft Marketplace ratings while employee reviews average 2.8/5 on RepVue. |
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| Biggest gotcha | 2017 hack revealed clients' confidential emails | Guess: enterprise membership costs undisclosed; expect a sales negotiation before knowing the price. |
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Pick Deloitte when
- Global enterprises needing audit and tax
- Regulated industries (banking, government)
- Large transformations and cyber incident response
When Deloitte is not a fit
- Small businesses needing basic tax or bookkeeping
- Buyers wanting published pricing or self-serve
- Teams needing quick, fixed-scope projects
- Anyone without six-figure-plus engagement budgets
Pick Technology & Services Industry Association | TSIA when
- Enterprise tech firms with services revenue
- Customer success and support leaders
- Teams needing industry benchmarks
- Companies adopting subscription/LAER models
When Technology & Services Industry Association | TSIA is not a fit
- Startups and small businesses . priced and built for enterprises
- Buyers wanting software; TSIA sells research, not tools
- Companies with no services, support, or success arm
- Anyone needing published pricing before a sales call