Hargreaves Lansdown (HL)
Depends
Confidence: Medium
Buy if you are a UK beginner or buy-and-hold investor who values a polished app, guides and ready-made portfolios over cost.
New check
Comparison
Hargreaves Lansdown (HL) lands on Depends, and Kalkine lands on Skip.
Buy if you are a UK beginner or buy-and-hold investor who values a polished app, guides and ready-made portfolios over cost.
Skip it if you want investment guidance: ASIC acted on unlicensed advice in 2025 and regulators fined it for spam calls.
| Compare | ||
|---|---|---|
| Verdict | Depends | Skip |
| Best for | UK first-time ISA and pension investors | Experienced ASX investors wanting research ideas |
| Who it's not for | Cost-sensitive investors with large portfolios | Beginners needing licensed personal advice |
| Privacy | No public vulnerabilities disclosed; one reported IT outage briefly locked clients out.⁶ | Reported Kalkine Media data breach with exposed records (2026); prior regulatory penalties; UK entity FCA-registered.14 |
| Support quality | No usable evidence found | Support complaints; regulator curbed sales calls |
| Public sentiment | Users praise the polished website but repeatedly criticise fees, with several switching to Interactive Investor.² | Signals are mixed to negative, dominated by sales-pressure complaints, regulator actions, and poor employee reviews rather than product praise.16 |
| Biggest gotcha | Percentage platform fees compound on big balances; one Redditor models the pain at £2m invested² | Expect phone-based selling; NZ regulator ordered outgoing sales calls stopped in 2022.13 |