New check

Comparison

impact.com vs Trackdesk

impact.com and Trackdesk both land on Depends.

impact.com

Depends

Confidence: Medium

Buy if you're a mid-market or enterprise brand running a serious multi-channel partnerships program with staff and budget to match.

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Trackdesk

Depends

Confidence: High

Buy if you run a scaling SaaS, iGaming, or e-commerce affiliate program with real revenue.

Read the full report

impact.com versus Trackdesk
Compare	impact.com	Trackdesk
Verdict	Depends	Depends
Best for	Enterprise and mid-market brands	Scaling SaaS affiliate programs
Who it's not for	Small Shopify stores wanting simple link tracking	Tiny programs with a few affiliates
Privacy	No known public vulnerabilities found in the sources reviewed.¹⁴	Runs on Google Cloud; reviewers cite enterprise-grade compliance; no known public vulnerabilities found in the sources reviewed.
Support quality	Repeated complaints about delivery and support	No direct support evidence found
Public sentiment	Brand-side reviewers on G2 are largely positive, while affiliate-side reviewers on Trustpilot and Reddit frequently complain about payments, rejections, and support.^¹	Reviewers consistently praise reliable tracking and a robust, highly customizable platform, with strong ratings on G2 and Trustpilot (4/5).
Biggest gotcha	Starter fee is 3% of tracked sales . percentage pricing balloons as revenue grows^⁷	Revenue-based pricing: your bill grows as affiliate revenue grows . model costs at scale first.

Pick impact.com when

Enterprise and mid-market brands
Teams running affiliates + influencers + referrals together
Global programs (190+ countries)
Brands with dedicated partnerships headcount

When impact.com is not a fit

Small Shopify stores wanting simple link tracking
Individual creators and influencers applying to programs
Startups without dedicated partnerships staff
Teams balking at percentage-of-revenue fees

Pick Trackdesk when

Scaling SaaS affiliate programs
iGaming operators
E-commerce brands with real affiliate revenue
Teams migrating from TUNE or CAKE

When Trackdesk is not a fit

Tiny programs with a few affiliates
Early-stage startups with no affiliate revenue yet
Anyone wanting simple link tracking only
Budget buyers avoiding $149/mo entry pricing

Sources

impact.com Reviews . G2g2.com
review
impact.com Customer Service Reviews . Trustpilottrustpilot.com
review
impact.com Reviews . Shopify App Storeapps.shopify.com
review
Is the Impact affiliate program just a big scam? . Redditreddit.com
review
5 months in, not one single visit . Redditreddit.com
review
I have had the worst experience with impact.com . Redditreddit.com
review
impact.com Pricing . Tekpontekpon.com
review
Impact Review + Top Alternatives . Ainfluencerainfluencer.com
review
Impact.com Review . EcommerceParadiseecommerceparadise.com
review
impact.com Platform Pricingimpact.com
official
impact.com Fees Explained for Brandshelp.impact.com
official
impact.com $150M Funding at $1.5B Valuationimpact.com
news
Sephora and impact.com Case Study . IAB Australiaiabaustralia.com.au
news
impact.com Trust Centertrust.impact.com
security
impact Security Rating . UpGuardupguard.com
security
Trackdesk Reviews 2026 . Capterracapterra.com
review