Incident (incident.io)
Depends
Confidence: Medium
Buy if you run a Slack-heavy engineering org with real on-call rotations and regular postmortems.
Comparison
Incident (incident.io) and OneUptime both land on Depends.
Buy if you run a Slack-heavy engineering org with real on-call rotations and regular postmortems.
Buy if you're an engineering team wanting Datadog/PagerDuty scope under open-source licensing and can run it yourself.
| Compare | Incident (incident.io) | OneUptime |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Slack-first engineering teams | DevOps teams ditching Datadog bills |
| Who it's not for | Tiny teams with one service . a status page suffices | Teams needing only simple uptime checks . Uptime Kuma does it for free |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁴ | Active 2025-2026 CVE history including critical RCE/command injection and privilege escalation; fixes appear shipped, but vet before sensitive deployments. |
| Support quality | No evidence in reviewed sources | G2 review cites unhelpful support response. |
| Public sentiment | 232 G2 reviews are generally positive with users praising flexibility, while some Reddit threads merely seek feedback on the tool.¹ | Praise centers on it being an awesome open-source bargain, while Reddit and G2 voices report dislikes and weak support. |
| Biggest gotcha | Company's own blog flags pricing as a reason not to buy . verify per-seat costs for your full roster before rollout³ | Security track record: several critical CVEs in the past year . patch self-hosted deployments fast. |