Jaeger
Depends
Confidence: Medium
Free, battle-tested distributed tracing built at Uber . a strong pick if you run microservices and can self-host.
Comparison
Jaeger and Last9 both land on Depends.
Free, battle-tested distributed tracing built at Uber . a strong pick if you run microservices and can self-host.
Buy if you're an engineering team consolidating metrics, logs, and traces while escaping Datadog-class bills.
| Compare | Jaeger | Last9 |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Microservices-heavy engineering teams | High-cardinality telemetry at scale |
| Who it's not for | Small teams wanting zero-ops observability | Small projects one dashboard covers |
| Privacy | Open-source project with a public security page and disclosure process; one Snyk-listed flaw in a FIPS variant; no breaches reported.10 | SOC 2 Type 2 certified; no known public vulnerabilities found in the sources reviewed. |
| Support quality | No support evidence; community-maintained open source. | AWS listing cites hands-on customer engineering support |
| Public sentiment | Direct user reviews of the tracing tool are scarce in our sources; sentiment rests mostly on vendor comparisons and a small G2 sample.³ | Users praise reliability, actionable reliability metrics, and consolidating multiple observability tools into one.13 |
| Biggest gotcha | Free software, not free to run: storage backends and trace volume drive real infrastructure cost.⁶ | Event-based bills scale with telemetry volume; noisy services inflate costs unpredictably |