Jaeger
Depends
Confidence: Medium
Free, battle-tested distributed tracing built at Uber . a strong pick if you run microservices and can self-host.
Comparison
Jaeger and SigNoz both land on Depends.
Free, battle-tested distributed tracing built at Uber . a strong pick if you run microservices and can self-host.
Buy if you're an engineering team comfortable with OpenTelemetry and some ops work who wants to cut Datadog-class bills.
| Compare | Jaeger | SigNoz |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Microservices-heavy engineering teams | Engineering teams ditching Datadog bills |
| Who it's not for | Small teams wanting zero-ops observability | Teams with nobody to run ClickHouse and upgrades |
| Privacy | Open-source project with a public security page and disclosure process; one Snyk-listed flaw in a FIPS variant; no breaches reported.10 | SOC 2 Type II claimed, but multiple 2026 CVEs (SQL injection, auth bypass) mean you must patch fast. |
| Support quality | No support evidence; community-maintained open source. | No user support evidence in sources |
| Public sentiment | Direct user reviews of the tracing tool are scarce in our sources; sentiment rests mostly on vendor comparisons and a small G2 sample.³ | Users like the price and OpenTelemetry approach but report unstable log queries and UI rough edges in production.14 |
| Biggest gotcha | Free software, not free to run: storage backends and trace volume drive real infrastructure cost.⁶ | SQL injection CVEs in alert endpoints, unfixed until 0.142.1 |