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Comparison

KnowBe4 vs Guardey

KnowBe4 and Guardey both land on Depends.

KnowBe4

Depends
Confidence: Medium

Mid-market and enterprise security teams get the category's deepest, most-proven phishing training platform . if they have admin time and tolerance for negotiated pricing.

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KnowBe4 versus Guardey
CompareKnowBe4Guardey
VerdictDependsDepends
Best forMid-market IT/security teamsSMEs wanting engaging security training
Who it's not forTiny teams that just need occasional phishing tips . badly overkillEnterprises needing KnowBe4-scale admin and reporting
PrivacyNo active breach; several patched CVEs (2020-2024) plus two vendor-disclosed incidents in 2024-25.⁸No known public vulnerabilities found in the sources reviewed.
Support quality1.9/5 Trustpilot suggests support gripesNo support-quality evidence in sources
Public sentimentReviews praise the training content and category leadership, while a vocal minority of MSPs and sysadmins complain about complexity and switch to alternatives.²Public reviews are sparse: G2 users praise automation, an AppSumo reviewer says it's still worth it, and one App Store user is disappointed.
Biggest gotchaPricing is not public; expect per-seat annual quotes and negotiation⁶Pricing tiers aren't published . expect per-seat sales quotes and negotiation16

Pick KnowBe4 when

  • Mid-market IT/security teams
  • Compliance-heavy industries (healthcare, finance)
  • Enterprises running phishing simulations at scale
  • MSPs managing multiple client tenants

When KnowBe4 is not a fit

  • Tiny teams that just need occasional phishing tips . badly overkill
  • Buyers who want transparent public pricing before talking to sales
  • Orgs with no dedicated admin to own the program
  • Anyone wanting plug-and-play without running ongoing campaigns

Pick Guardey when

  • SMEs wanting engaging security training
  • Healthcare and legal teams with compliance drivers
  • Dutch/EU orgs facing NEN 7510 or BIO
  • IT partners reselling awareness training

When Guardey is not a fit

  • Enterprises needing KnowBe4-scale admin and reporting
  • Buyers demanding transparent public pricing
  • One-person shops . org-priced training is wasted there
  • Teams that require a large independent review history

Sources

  1. KnowBe4 homepageknowbe4.com
    official
  2. review
  3. review
  4. review
  5. official
  6. review
  7. review
  8. CVE-2024-29210 advisorysupport.knowbe4.com
    security
  9. security
  10. security
  11. security
  12. news
  13. official
  14. review
  15. official
  16. official