KnowBe4
Depends
Confidence: Medium
Mid-market and enterprise security teams get the category's deepest, most-proven phishing training platform . if they have admin time and tolerance for negotiated pricing.
New check
Comparison
KnowBe4 and Guardey both land on Depends.
Mid-market and enterprise security teams get the category's deepest, most-proven phishing training platform . if they have admin time and tolerance for negotiated pricing.
Buy if you're an SME wanting gamified awareness training and phishing sims employees actually finish.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Mid-market IT/security teams | SMEs wanting engaging security training |
| Who it's not for | Tiny teams that just need occasional phishing tips . badly overkill | Enterprises needing KnowBe4-scale admin and reporting |
| Privacy | No active breach; several patched CVEs (2020-2024) plus two vendor-disclosed incidents in 2024-25.⁸ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | 1.9/5 Trustpilot suggests support gripes | No support-quality evidence in sources |
| Public sentiment | Reviews praise the training content and category leadership, while a vocal minority of MSPs and sysadmins complain about complexity and switch to alternatives.² | Public reviews are sparse: G2 users praise automation, an AppSumo reviewer says it's still worth it, and one App Store user is disappointed. |
| Biggest gotcha | Pricing is not public; expect per-seat annual quotes and negotiation⁶ | Pricing tiers aren't published . expect per-seat sales quotes and negotiation16 |