Neon One
Depends
Confidence: Medium
Buy it if you're a small-to-mid nonprofit that wants donor management, fundraising, and events in one well-rated suite.
New check
Comparison
Neon One vs Funraise
Neon One and Funraise both land on Depends.
Funraise
Depends
Confidence: Medium
Buy Funraise if you're a growing nonprofit that wants CRM, donation forms, events, and PCI Level 1 payments in one platform.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Small-to-mid nonprofits outgrowing spreadsheets | Mid-size nonprofits scaling online giving |
| Who it's not for | Tiny nonprofits . ~$1,487/yr is overkill for a donor spreadsheet | Tiny nonprofits . 5% fees devour small donation totals |
| Privacy | 2026 data breach under legal investigation (sensitive personal info reportedly impacted); company publishes a PCI compliance program and security policy.11 | PCI Level 1 compliant with WAF card-fraud protection; no public breaches or vulnerabilities found in reviewed sources. |
| Support quality | Live support on every plan; onshore support team | No reliable evidence in sources |
| Public sentiment | Ratings are solid, but community threads show buyers still seeking current, unfiltered user experiences.¹ | Comparison sites and reviewers call Funraise a streamlined all-in-one fundraising platform, while its fee-heavy pricing is the recurring complaint. |
| Biggest gotcha | Revenue-based pricing: entry ~$99/mo (~$1,487/yr), and the bill climbs as your budget grows.⁴ | Guess: Stripe card processing fees may stack on top of the ~5% platform fee. |
Pick Neon One when
- Small-to-mid nonprofits outgrowing spreadsheets
- Membership-based organizations
- Teams wanting fundraising, events, and grants in one
- Orgs valuing included live support
When Neon One is not a fit
- Tiny nonprofits . ~$1,487/yr is overkill for a donor spreadsheet
- Groups wanting a free tool; Zeffy positions itself as free vs Neon's $99/mo
- Anyone gun-shy about a vendor mid-breach-investigation
- Large enterprises needing Blackbaud-class depth
Pick Funraise when
- Mid-size nonprofits scaling online giving
- Teams wanting CRM + donations + events unified
- Orgs prioritizing PCI Level 1 payment security
- Peer-to-peer campaign fundraisers
When Funraise is not a fit
- Tiny nonprofits . 5% fees devour small donation totals
- Budget-constrained orgs; Zeffy and Givebutter undercut it
- Anyone demanding fully transparent, published pricing
- Groups that only need a simple donate button
Sources
review
- Neon CRM Reviews . Software Advicesoftwareadvice.comreview
- Neon One Reviews . Trustpilottrustpilot.comreview
- Is Neon One Worth $99/Month? . Zeffyzeffy.comreview
review
- NeonOne AMS Software Review . SmartThoughtssmartthoughts.netreview
- Neon One homepageneonone.comofficial
- Neon CRM Pricing . Neon Oneneonone.comofficial
- Neon One Announces Live Support for All . Businesswirebusinesswire.comnews
- Neon One Customers Raise Record $25.6M . PR Newswireprnewswire.comnews
- Neon One Data Breach Investigation . Federman & Sherwoodfedermanlaw.comsecurity
- Neon One Data Breach Lawsuit Investigation . ClaimDepotclaimdepot.comsecurity
- Funraise homepagefunraise.orgofficial
- Funraise PCI Level 1 Compliancefunraise.orgsecurity
- Funraise Achieves PCI Level 1 Compliance (NonprofitPRO)nonprofitpro.comnews
- Funraise WAF anti-fraud featurefunraise.orgsecurity