New Balance
Depends
Confidence: High
If you are buying shoes, New Balance is a legitimate, widely reviewed brand with a strong comfort reputation but recurring customer-service complaints.
New check
Comparison
New Balance lands on Depends, and RunRepeat lands on Worth it.
If you are buying shoes, New Balance is a legitimate, widely reviewed brand with a strong comfort reputation but recurring customer-service complaints.
Use it if you're buying running shoes and want lab measurements, teardowns, and price data . it's free.
| Compare | ||
|---|---|---|
| Verdict | Depends | Worth it |
| Best for | Runners wanting cushioned daily trainers | Shoe shoppers comparing models |
| Who it's not for | Anyone shopping for software . this is a shoe brand, not a tool | Anyone evaluating SaaS or business tools . it's a consumer site |
| Privacy | Runs a public Bugcrowd bug bounty; a .com.br disclosure was reported patched; no public breach found in sources reviewed.⁹ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Reddit and complaint sites cite order problems | No support evidence |
| Public sentiment | Running outlets and Reddit generally praise comfort and cushioning, while Trustpilot and PissedConsumer skew toward order-fulfillment and support complaints.¹ | Reddit running communities treat RunRepeat's lab measurements as a go-to resource, debating its scores but citing it constantly. |
| Biggest gotcha | Trustpilot (1,523 reviews) and PissedConsumer (411) show recurring fulfillment and support complaints.² | Lab numbers and real-world feel can diverge; read the full review.15 |