shouldiuse.io

Comparison

Phished vs KnowBe4

Phished and KnowBe4 both land on Depends.

KnowBe4

Depends
Confidence: Medium

Mid-market and enterprise security teams get the category's deepest, most-proven phishing training platform . if they have admin time and tolerance for negotiated pricing.

Phished versus KnowBe4
ComparePhishedKnowBe4
VerdictDependsDepends
Best forSMBs wanting hands-off, automated phishing trainingMid-market IT/security teams
Who it's not forSolo founders . email filters and free training content are enoughTiny teams that just need occasional phishing tips . badly overkill
PrivacyNo known public CVEs found in sources reviewed; one unverified report of installer abuse.⁸No active breach; several patched CVEs (2020-2024) plus two vendor-disclosed incidents in 2024-25.16
Support qualityNo evidence in sources1.9/5 Trustpilot suggests support gripes
Public sentimentReviewers on G2, Gartner Peer Insights, and Capterra are broadly positive, though public snippets are too truncated to quote verbatim.²Reviews praise the training content and category leadership, while a vocal minority of MSPs and sysadmins complain about complexity and switch to alternatives.10
Biggest gotchaPer-user pricing scales fast: 100 seats ≈ $1,800/month at the starting rate⁶Pricing is not public; expect per-seat annual quotes and negotiation14

Pick Phished when

  • SMBs wanting hands-off, automated phishing training
  • MSPs managing security for multiple clients
  • Compliance-driven orgs like hospitals and charities

When Phished is not a fit

  • Solo founders . email filters and free training content are enough
  • Budget-constrained teams; $18/user/month is steep for this category
  • Enterprises wanting deep customization . KnowBe4-class tools fit better

Pick KnowBe4 when

  • Mid-market IT/security teams
  • Compliance-heavy industries (healthcare, finance)
  • Enterprises running phishing simulations at scale
  • MSPs managing multiple client tenants

When KnowBe4 is not a fit

  • Tiny teams that just need occasional phishing tips . badly overkill
  • Buyers who want transparent public pricing before talking to sales
  • Orgs with no dedicated admin to own the program
  • Anyone wanting plug-and-play without running ongoing campaigns

Sources

  1. official
  2. review
  3. review
  4. review
  5. review
  6. review
  7. official
  8. security
  9. KnowBe4 homepageknowbe4.com
    official
  10. review
  11. review
  12. review
  13. official
  14. review
  15. review
  16. CVE-2024-29210 advisorysupport.knowbe4.com
    security