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Comparison

Powerdiary (now Zanda) vs Capterra

Powerdiary (now Zanda) lands on Worth it, and Capterra lands on Depends.

Capterra

Depends
Confidence: Medium

Fine as a free starting point to shortlist software . never as your only source, since listings and reviews are pay-influenced.

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Powerdiary (now Zanda) versus Capterra
ComparePowerdiary (now Zanda)Capterra
VerdictWorth itDepends
Best forSolo health practitionersBuyers building a first software shortlist
Who it's not forHospitals and large health networksAnyone wanting neutral, ad-free rankings
PrivacyHIPAA compliant, passed a Prescient Security audit, and holds ISO 27001 certification.⁷No known public vulnerabilities found in the sources reviewed.
Support qualityUsers consistently praise responsive, helpful supportBBB and Trustpilot complaints exist
Public sentimentUsers across Trustpilot, G2, and Capterra call it organised, easy, and well supported, with SMS costs the main complaint.¹Buyers find it useful for discovery, but vendor-side reviews and lead quality draw criticism.13
Biggest gotchaHigh SMS fees: reminders and replies bill on top of every plan.⁶Gift-card incentives for reviewers create a conflict of interest in ratings16

Pick Powerdiary (now Zanda) when

  • Solo health practitioners
  • Therapists in private practice
  • Small allied health clinics
  • Group practices across locations

When Powerdiary (now Zanda) is not a fit

  • Hospitals and large health networks
  • Non-healthcare businesses wanting simple booking
  • Teams needing strong email features (emailing is limited)
  • Clinics that cannot absorb per-SMS fees

Pick Capterra when

  • Buyers building a first software shortlist
  • Small businesses comparing category options
  • B2B SaaS vendors collecting verified reviews
  • Marketers wanting inbound software leads

When Capterra is not a fit

  • Anyone wanting neutral, ad-free rankings
  • Vendors expecting cheap, high-quality leads
  • Buyers needing security vetting of products
  • Teams who distrust incentivized reviews

Sources

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  10. official
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