Birdeye
Depends
Confidence: Medium
Birdeye fits multi-location brands and HIPAA-regulated practices with budget for a ~$3,600/year reputation platform.
New check
Comparison
Birdeye vs Emitrr
Birdeye and Emitrr both land on Depends.
Emitrr
Depends
Confidence: Medium
Buy if you run a dental, medical, or local service business and want HIPAA texting, VoIP, and review requests in one tool.
| Compare | Birdeye | Emitrr |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Multi-location brands | Dental & medical practices |
| Who it's not for | Single-location shops on tight budgets | Clinics needing a real EHR |
| Privacy | No known public vulnerabilities found in the sources reviewed.13 | No known public vulnerabilities found in the sources reviewed. |
| Support quality | No usable evidence in sources reviewed | G2 'Easiest to Do Business With' award |
| Public sentiment | G2 ranks Birdeye #1 with thousands of reviews, but Reddit small-business owners frequently question the price and report mixed experiences.¹ | G2, Capterra, and SoftwareAdvice reviews skew positive on ease of use and cost-effectiveness; independent Reddit discussion is sparse.16 |
| Biggest gotcha | Real cost is annual: roughly $3,600 per location, and multi-location pricing climbs fast⁷ | Quote-based pricing; third-party figures range $30-$79/mo . get a written quote before budgeting |
Pick Birdeye when
- Multi-location brands
- Healthcare practices needing HIPAA compliance
- Franchises chasing local SEO rankings
- Teams centralizing reviews, listings, and AI responses
When Birdeye is not a fit
- Single-location shops on tight budgets
- Anyone fine replying to Google reviews manually
- Teams wanting transparent, month-to-month pricing
- Businesses needing only a simple review widget
Pick Emitrr when
- Dental & medical practices
- Local service businesses (HVAC, home services)
- Teams replacing VoIP + SMS + review tools with one
- Zipwhip migrants
When Emitrr is not a fit
- Clinics needing a real EHR
- Solo users wanting plain bulk SMS
- Enterprises with multi-site contact centers
- Buyers wanting published self-serve pricing
Sources
review
review
review
- How Much Does Birdeye Actually Cost in 2026?reviewflowz.comnews
- Birdeye Pricing & Plansbirdeye.comofficial
- Birdeye Earns #1 Enterprise Rankings Across 14 Categoriesnatlawreview.comnews
- Birdeye Raises $60M Series Cprnewswire.comnews
- Does BirdEye Sign a HIPAA BAA?accountablehq.comsecurity
- Birdeye Security Rating . UpGuardupguard.comsecurity
- Birdeye Trust Centertrust.birdeye.comsecurity
- Birdeye Reviews . Gartner Peer Insightsgartner.comreview
- Emitrr homepageemitrr.comofficial
- Emitrr Reviews . G2g2.comreview