shouldiuse.io

VERDICT

Should I use 360Learning?

AI-driven collaborative learning platform (LMS) - 360learning.com

Depends. 360Learning is a strong buy for mid-size and enterprise companies with dedicated L&D teams that want collaborative authoring and AI features. Skip it if you are a small team with basic training needs — a lighter, cheaper LMS will do.

Confidence

Medium. Based on 20+ public sources; several review and pricing snippets were truncated, so quotes and tier details are limited.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo direct support-quality evidence found
  • Security posture

Pricing

From ~$8/user/mo

Business

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
EnterpriseCustom quote

Best for

  • Enterprise and mid-market L&D teams
  • Collaborative, fast course creation by subject experts
  • Large-scale onboarding and upskilling
  • Orgs syncing learners from HR suites like UKG

Not for

  • Small teams that just need a simple course library
  • Budget-constrained buyers — per-user fees multiply fast
  • Companies with no L&D owner to administer it
  • Solo creators selling courses to the public

Gotchas - check before you buy

high

Per-user pricing multiplies across every learner enrolled; model total cost before signing

medium

Business and Enterprise tiers need sales contact; final prices vary by negotiation

medium

Guess: migrating SCORM content and learner data out later is painful; negotiate export terms upfront

Pros and cons

Pros

  • Subject experts build courses collaboratively and quickly
  • G2 Momentum Leader with 646 public reviews
  • Proven at scale: Safran delivered 136,000 training hours
  • SOC 2 Type II with published privacy and security program
  • Native UKG HR integration for syncing learners

Cons

  • Per-user pricing climbs fast across whole workforces
  • Some reviewers deem it excellent but wrong-fit for them
  • Quiz functionality criticized in software reviews
  • Some instructional design teams report leaving the platform
  • Business and Enterprise tiers require sales-led quotes

Sources & method

Analyzed 9/27/2026 - 12 sources - SOC 2 Type II with published security program; one Log4Shell-era incident disclosed Dec 2021.

official x4review x6security x1news x1
  • Log4Shell-related incident (CVE-2021-45105), Status page logged an incident in Dec 2021 following Log4Shell.

Key stats

  • Value for money: 3/5

    Rating

  • From ~$8/user/mo

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 3/5. Per-user model; costs climb at scale
  • Ease of use: 4/5. Reviewers repeatedly call it easy to use
  • Feature depth: 4/5. AI authoring, analytics, HR integrations, raw data access
  • Support quality. No direct support-quality evidence found
  • Security posture: 4/5. SOC 2 Type II; one disclosed 2021 incident
  • 646 G2 reviews plus 124 on Gartner Peer Insights
  • ~$8/user/mo Starting price Capterra-listed entry price
  • $200M+ Total funding 2021 round; $41M Series B in 2020
  • 2,500+ teams Customers vendor-claimed

Pricing

Business

From ~$8/user/mo

  • Per-user subscription
  • Collaborative authoring and core LMS (guess)

Enterprise

Not disclosed

  • Sales-led pricing
  • Enterprise security and support (guess)

Security

SOC 2 Type II with published security program; one Log4Shell-era incident disclosed Dec 2021.

  • Log4Shell-related incident (CVE-2021-45105)Status page logged an incident in Dec 2021 following Log4Shell.10

What users say

Reviewers praise ease of use and fast collaborative authoring, while complaints center on per-user cost and wrong-fit scenarios for some orgs.

Alternatives

Compare 360Learning with each alternative.

  • Litmos

    Common corporate LMS rival in direct G2 comparisons

  • Docebo

    Enterprise LMS frequently weighed on cost and content

    360Learning vs Docebo

  • LearnUpon

    Mid-market LMS Reddit buyers compare for corporate training

Companies that use it

  • Safran⁸
  • IDEA Public Schools
  • Mitsubishi
Full analysis

Based on 20+ public sources; several review and pricing snippets were truncated, so quotes and tier details are limited.

Solid enterprise collaborative LMS. Great for dedicated L&D teams; overkill and pricey per-user for small teams.

Methodology

Based on 20+ public sources; several review and pricing snippets were truncated, so quotes and tier details are limited.

Sources

  1. 360Learning Reviews — G2g2.com
    review
  2. 360Learning Reviews — Gartner Peer Insightsgartner.com
    review
  3. 360Learning Review — Learning Lightlearninglight.com
    review
  4. 360Learning Review — group.appgroup.app
    review
  5. 360Learning Pricing — Capterracapterra.com
    official
  6. 360Learning — Vendr marketplacevendr.com
    official
  7. 360Learning enterprise page (SOC 2)360learning.com
    official
  8. Safran case study360learning.com
    official
  9. 360Learning raises $200M — TechCrunchtechcrunch.com
    news
  10. Log4Shell incident — isdown.appisdown.app
    security
  11. Why have you stopped using 360Learning? — Redditreddit.com
    review
  12. 360Learning vs Litmos — G2g2.com
    review

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

Save a name to write a comment.

0 / 200 words

No comments yet.