shouldiuse.io

VERDICT

Should I use 5paisa?

Online trading at just ₹20/order — stocks, derivatives, mutual funds, IPOs, and US stocks. - 5paisa.com

Depends. Buy if you are a cost-sensitive, self-sufficient trader who wants flat ₹20/order pricing. Avoid if you need reliable support or worry about privacy complaints.

Confidence

Medium. Based on 14 public sources including Trustpilot, Reddit, UpGuard, SSL Labs, and broker comparison sites.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

₹20/order

Flat-fee trading

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo

Best for

  • Cost-conscious active traders
  • Self-serve F&O traders
  • Mobile-first retail investors
  • US-stock-curious investors

Not for

  • Anyone needing responsive customer support
  • Privacy-sensitive users wary of spam calls
  • Delivery-heavy investors wanting free trades
  • Beginners wanting hand-holding

Gotchas - check before you buy

high

Support rated 2.1/5 on Trustpilot; expect slow grievance resolution.

medium

Users report phone numbers leaked to spam callers after signup.

medium

Delivery trades cost ₹20; competitors like Dhan offer free equity delivery.

medium

Account opening fees and prepaid packs add upfront costs; verify totals first.

Pros and cons

Pros

  • Flat ₹20/order brokerage across segments
  • All-in-one app: stocks, derivatives, mutual funds, IPOs
  • US stock investing available from India
  • First listed online broking firm; ₹1,507 cr market cap
  • Strong external security grade: UpGuard A, 819/950

Cons

  • Customer service rated Poor, 2.1/5 on Trustpilot
  • Users report missing shares and confusing mutual fund calculations
  • Complaints that phone numbers were leaked to spam callers
  • Delivery trades charged while Dhan offers free equity delivery

Sources & method

Analyzed 9/20/2026 - 11 sources - UpGuard rates it A (819/950) with valid SSL; user complaints of number leaks exist; no breaches found in sources reviewed.

official x3review x5security x2news x1
  • User-reported phone number leak, A Reddit user reports their number was leaked after signup, leading to spam calls.

Key stats

  • Value for money: 4/5

    Rating

  • ₹20/order

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money: 4/5. Flat ₹20/order is cheap, though rivals offer free delivery
  • Ease of use: 3/5. All-in-one app; beginners report confusion on Reddit
  • Feature depth: 4/5. Stocks, F&O, MF, IPO, US stocks, algo strategies
  • Support quality: 2/5. Trustpilot 2.1 Poor; grievance channels only
  • Security posture: 3/5. UpGuard A 819/950, but user-reported number leaks
  • 2.1/5 Trustpilot rating rated Poor
  • ₹20/order Brokerage flat fee, all segments
  • A UpGuard security grade 819/950
  • ₹1,507 cr Market cap first listed online broking firm

Pricing

Flat-fee trading

₹20/order

  • Flat brokerage on stocks and derivatives
  • Prepaid packs like Ultra Trader Pack available
  • Account opening and Demat charges apply

Security

UpGuard rates it A (819/950) with valid SSL; user complaints of number leaks exist; no breaches found in sources reviewed.

  • User-reported phone number leakA Reddit user reports their number was leaked after signup, leading to spam calls.

What users say

Reviews are polarized: cheap flat pricing is praised, but support quality and data-privacy complaints drag Trustpilot to a Poor 2.1.

“DO NOT USE 5paisa”
MouthShut reviewer
“5Paisa leaked my number few months ago since then I've”
Reddit, r/DalalStreetTalks
“Help! What Happened to my 5paisa shares investment in”
Reddit, r/IndianStockMarket
Full analysis

Based on 14 public sources including Trustpilot, Reddit, UpGuard, SSL Labs, and broker comparison sites.

Flat ₹20/order broker with deep features, but Poor 2.1 Trustpilot support and privacy complaints make it risky for beginners.

Methodology

Based on 14 public sources including Trustpilot, Reddit, UpGuard, SSL Labs, and broker comparison sites.

Sources

  1. Trustpilot — 5paisa customer reviewstrustpilot.com
    review
  2. 5paisa homepage5paisa.com
    official
  3. 5paisa brokerage charges5paisa.com
    official
  4. Google Play — 5paisa appplay.google.com
    official
  5. UpGuard security rating reportupguard.com
    security
  6. SSL Labs test for 5paisa.comssllabs.com
    security
  7. Reddit — 5paisa vs Zerodhareddit.com
    review
  8. MouthShut — 5paisa reviewsmouthshut.com
    review
  9. Chittorgarh — 5paisa broker reviewchittorgarh.com
    review
  10. Dhan vs 5paisa comparisonoptionx.trade
    review
  11. Screener.in — 5paisa Capital Ltdscreener.in
    news

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