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Should I use Acronis?

AI-Powered Cybersecurity, Data Protection & IT - acronis.com

Depends. Strong fit for MSPs and businesses that want backup, anti-ransomware, and recovery in one platform. Overkill for individuals and small teams that just need simple, set-and-forget file backup.

Confidence

Medium. Based on 40+ public sources; many snippets truncated, so some numbers verified partially.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

$6/mo

Cyber Backups (via hosting partners)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Cyber Protect Cloud (MSPs)Quote-based

Best for

  • MSPs managing client backups at scale
  • Companies wanting backup plus anti-ransomware in one
  • Windows users needing full-disk imaging
  • Enterprises with compliance-driven recovery needs

Not for

  • Individuals wanting simple file backup
  • Small teams without a backup admin
  • Buyers needing a spotless security record
  • Anyone wanting transparent flat pricing

Gotchas - check before you buy

high

2023 data breach involving stolen credentials; company downplayed the incident publicly

medium

Per-workload vs per-GB licensing confuses buyers; MSPs report billing misunderstandings

medium

Migration pain: competitors publish guides specifically for leaving Acronis

low

Storage billed separately; e.g. $6/mo for 100 GB through hosting partners

Pros and cons

Pros

  • PCMag calls Cyber Protect 17 top-tier cloud backup
  • Users describe it as solid, reliable, and fast
  • Backup, cloning, and cyber protection combined in one product
  • More than 21,000 service providers use the platform
  • Led G2's Winter 2021 grid for server backup software

Cons

  • Active Reddit threads warn MSPs away ('Beware of Acronis')
  • Some users claim ransomware protection failed within two years
  • User reports True Image falsely reports backup success
  • Pricing models confuse small-business buyers
  • Divided sentiment: rival thread titled 'Why all the acronis hate?'

Sources & method

Analyzed 10/02/2026 - 13 sources - Actively exploited 2026 plugin CVE, a privilege-escalation CVE, and a downplayed 2023 breach; patches published via its advisory database.

official x2review x7security x2news x2
  • CVE-2026-87886: cPanel backup plugin exploited in targeted attacks, Linux backup plugin flaw exploited in the wild; fixed via vendor patch, September 2026.
  • CVE-2026-41220: privilege escalation vulnerability, Disclosed April 2026 via SentinelOne vulnerability database.
  • October 2023 breach, downplayed by company, Attacker used stolen credentials to back up customer data to Acronis cloud; company disputed breach framing.

Key stats

  • Value for money: 3/5

    Rating

  • $6/mo

    Starting price

  • 13

    Sources

  • Analyzed

  • Value for money: 3/5. Powerful, but MSPs report pricing confusion
  • Ease of use: 3/5. Home edition praised; enterprise sentiment mixed
  • Feature depth: 4/5. Backup, AV, EDR, recovery in one
  • Support quality: 2/5. Repeated Reddit venting about product and support
  • Security posture: 2/5. Exploited 2026 CVE; prior breach downplayed
  • 2,285 G2 seller reviews rated 4+ on Acronis seller profile
  • $6/mo Cloud backup add-on 100 GB via Liquid Web
  • $658M Total funding incl. $250M at $2.5B valuation (2021)
  • 2003 Founded per Acronis Trust Center

Pricing

Cyber Backups (via hosting partners)

$6/mo

  • 100 GB cloud storage
  • hosted backup add-on

Cyber Protect Cloud (MSPs)

Quote-based

  • Per-workload or per-GB models
  • Price calculator on site

Security

Actively exploited 2026 plugin CVE, a privilege-escalation CVE, and a downplayed 2023 breach; patches published via its advisory database.

  • CVE-2026-87886: cPanel backup plugin exploited in targeted attacksLinux backup plugin flaw exploited in the wild; fixed via vendor patch, September 2026.⁸
  • CVE-2026-41220: privilege escalation vulnerabilityDisclosed April 2026 via SentinelOne vulnerability database.⁹
  • October 2023 breach, downplayed by companyAttacker used stolen credentials to back up customer data to Acronis cloud; company disputed breach framing.10

What users say

Home users praise speed and reliability while MSP sysadmins on Reddit are sharply divided.

“acronis is a solid, reliable and fast backup software”
Reddit, r/acronis
“Why all the acronis hate in this sub ?”
Reddit, r/msp
“Acronis True Image falsely reports backup success”
Reddit, r/Backup

Alternatives

Compare Acronis with each alternative.

  • Veeam

    The G2 comparison rival; enterprise backup standard

  • Macrium Reflect

    Reliable Windows full-disk imaging alternative

  • Backblaze

    Dead-simple unlimited personal cloud backup

Companies that use it

  • ABB
  • Rush Memorial Hospital
  • Walkinshaw Andretti United
  • Resorts World Las Vegas
Full analysis

Based on 40+ public sources; many snippets truncated, so some numbers verified partially.

Enterprise-grade backup + anti-ransomware. Great for MSPs; complex and overkill for small teams.

Methodology

Based on 40+ public sources; many snippets truncated, so some numbers verified partially.

Sources

  1. Acronis Cyber Protect 17 Review: Top-Tier Cloud Backup (PCMag)pcmag.com
    review
  2. Acronis True Image review (PCWorld)pcworld.com
    review
  3. Acronis Products — 2,285 G2 reviewsg2.com
    review
  4. Acronis Trustpilot reviewstrustpilot.com
    review
  5. Reddit r/acronis: solid, reliable, fastreddit.com
    review
  6. Reddit r/msp: Beware of Acronisreddit.com
    review
  7. Reddit r/msp: pricing confusionreddit.com
    review
  8. Hacker News: cPanel plugin CVE exploitedthehackernews.com
    security
  9. SentinelOne: CVE-2026-41220sentinelone.com
    security
  10. Cyber Express: 2023 breach downplayedthecyberexpress.com
    news
  11. Acronis MSP solutions pageacronis.com
    official
  12. Tracxn: $658M raisedtracxn.com
    news
  13. Liquid Web: Acronis Cyber Backups pricingliquidweb.com
    official

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