shouldiuse.io

VERDICT

Should I use Apporto?

AI solutions, virtual labs, secure exams, and digital workspaces for learning and working anywhere. - apporto.com

Depends. Buy if you run IT for a university or mid-sized org replacing computer labs or Citrix, with staff to admin it. Skip it if you need one or two simple cloud desktops — a basic VM or WorkSpaces is cheaper.

Confidence

Medium. Based on 30+ public sources; pricing not publicly listed, so cost fit is unverified.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Custom quote

Education / Campus

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Enterprise / DaaSCustom quote

Best for

  • Universities replacing physical computer labs
  • Orgs streaming heavy apps (AutoCAD, dev tools)
  • Citrix/VMware Horizon migrants wanting simpler DaaS
  • BYOD student and remote workforces

Not for

  • Small teams needing one or two remote desktops
  • Solo users wanting self-serve signup and simple pricing
  • Shops without IT staff to manage virtual desktops
  • Anyone wanting published per-seat rates instead of sales quotes

Gotchas - check before you buy

medium

Pricing is quote-only; expect custom per-student or per-seat deals, not published rates

medium

End-user performance complaints recur in student forums; latency matters for heavy apps

medium

Only 35 Gartner reviews; less reliability data than Citrix or Azure Virtual Desktop

low

Migrating from Horizon/Citrix is a real IT project; budget admin time

Pros and cons

Pros

  • Strong ratings: 4.7/5 on Gartner, 4.9/5 G2 seller score
  • Cuts computer-lab costs; NYU moved its virtual lab to save
  • Broad platform: labs, app streaming, secure exams, AI tutoring
  • Positions as lighter, simpler alternative to Citrix and Azure Virtual Desktop
  • Employee-owned; customers cite a partnership approach

Cons

  • Student end-users widely report frustration with the virtual desktop experience
  • Small review base: only 35 Gartner reviews
  • No public pricing; everything is quote-based via sales

Sources & method

Analyzed 9/20/2026 - 10 sources - No known vulnerabilities found in the sources reviewed.

official x2review x5security x2news x1

Key stats

  • Value for money: 4/5

    Rating

  • Not disclosed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 4/5. NYU case: cut costs vs physical labs
  • Ease of use: 3/5. Admins praise it; student users complain loudly
  • Feature depth: 4/5. Labs, app streaming, exams, AI in one suite
  • Support quality: 4/5. Customers call Apporto a 'true partner'
  • Security posture: 4/5. Zero-trust option, disclosure policy, encryption claims
  • 4.7/5 Gartner rating 35 reviews
  • 4.9/5 G2 seller rating 15 reviews
  • 250+ Institutions served higher education
  • $8.8M Funding per Crunchbase

Pricing

Education / Campus

Not disclosed

  • Per-student subscription
  • Virtual labs and app streaming

Enterprise / DaaS

Not disclosed

  • Zero-trust virtual desktops
  • Device-as-a-Service options

Security

No known vulnerabilities found in the sources reviewed.

What users say

IT admins rate it highly and call it a true partner, while students on Reddit widely dislike the end-user experience.

“Apporto sucks ass”
Reddit, r/SNHU
“I'm using Apporto, which I hate.”
Reddit, r/SNHU
“We use AutoCAD on Apporto”
Reddit, r/civilengineering

Alternatives

Compare Apporto with each alternative.

  • V2 Cloud

    Simpler managed desktops for smaller teams

Companies that use it

  • New York University (NYU)⁴
  • York St John University
  • West Chester University
  • University of Central Oklahoma
  • UNC Wilmington
Full analysis

Based on 30+ public sources; pricing not publicly listed, so cost fit is unverified.

Well-rated virtual labs/desktop platform IT admins love and student end-users hate. Overkill for small teams.

Methodology

Based on 30+ public sources; pricing not publicly listed, so cost fit is unverified.

Sources

  1. review
  2. review
  3. review
  4. news
  5. official
  6. official
  7. review
  8. review
  9. security
  10. security

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