3.2/5
Trustpilot rating
2,666 reviews
Report
Should I Use Artlist?
Depends
DependsBuy if you ship lots of video and want one license covering music, SFX, footage, and AI tools.
Great one-stop asset library for video teams, but misleading-pricing and billing complaints are loud — read the fine print.
Confidence: Medium
3.5/5
G2 rating
37 reviews
$9.99/mo
Starting price
Music & SFX Social tier
$48M
Funding
KKR-led round, 2020
Value for money
2
Pricing transparency complaints and billing disputes recur.
Ease of use
2
Users report poor website browsing experience.
Feature depth
5
Huge asset catalog plus generative AI video, image, voice.
Support quality
2
Trustpilot customer-service sentiment and billing disputes drag it down.
Security posture
3
ISO 27001, SOC 2 Type II, but infostealer-linked campaign reported.
Pros
Cons
Gotchas
- highAuto-renewal: users report a full-year charge after cancellation attempts⁷
- mediumThe $9.99 entry tier covers social-use licensing; commercial use costs much more⁴
- mediumAnnual-commitment pricing drives most 'misleading' complaints; check renewal terms⁵
- medium2026 reports tie a ClickFix infostealer campaign to Artlist credentials⁸
Best for
- Video teams needing music, SFX, footage under one license
- Content creators shipping social video weekly
- Brands wanting bundled AI video/image tools
- Agencies needing broad commercial licensing
Not for
- Music-only buyers — cheaper niche services exist
- Anyone wary of auto-renew annual billing
- Solo creators needing just one asset type
- Teams wanting month-to-month flexibility
Pricing
Music & SFX Social
$9.99/mo
- Music and SFX library
- Social-use licensing
Max / all-access
$19.99–$399.99 (G2 range)
- Broader licensing
- Footage, templates, AI tools
Team
Not disclosed
- Multi-seat plans
- Confirmed in Artlist pricing blog
Security
ISO 27001 and SOC 2 Type II certified, but 2026 reports tie a ClickFix infostealer campaign to Artlist credentials; two XSS reports on OpenBugBounty.
- ClickFix campaign using infostealer-stolen credentialsMid-2026 reports describe attackers leveraging stolen credentials in a ClickFix campaign involving Artlist; scope and attribution remain disputed.⁸
- Cross-site scripting reportsResearchers filed XSS reports OBB-669140 and OBB-583501 on OpenBugBounty; fix status unclear in reviewed sources.
What users say
Editors praise the library's quality, but Trustpilot averages 3.2/5 with repeated complaints about pricing transparency and cancellation billing.
“I browsed through their library and it looks good”
“Artlist pricing feels misleading – my experience”
“Artlist.io is a complete fraud, it is a scam”
Alternatives
Compare Artlist with each alternative.
Epidemic Sound
Music/SFX specialist editors cite as a rival
Artlist vs Epidemic SoundEnvato Elements
Broad asset library; called best Artlist alternative
Artlist vs Envato ElementsMorphic
AI video generation alternative for 2026
Artlist vs MorphicFull analysis
Based on 20+ public sources: reviews, Reddit threads, pricing guides, security reports, and company claims.
Sources
official
- Artlist Reviews - Trustpilottrustpilot.comreview
- Artlist Reviews - G2g2.comreview
- Artlist pricing and plans explained - Photutorialphotutorial.comreview
review
- Artlist subscription cancellation - Facebookfacebook.comreview
- Artlist ClickFix Campaign - GBHackersgbhackers.comsecurity
- Infostealer ClickFix campaign at Artlist - Hudson Rockhudsonrock.comsecurity
- Artlist raises $48M led by KKR - TechCrunchtechcrunch.comnews
news
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