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Should I use Aruplab?

University of Utah-owned national clinical reference laboratory - aruplab.com

Depends. Not software — ARUP is the University of Utah's national clinical reference lab; buy only if you're a healthcare provider needing esoteric tests your local lab can't run. Small practices, patients, and software shoppers should skip it; public evidence is thin and mostly self-published.

Confidence

Low. Based on 11 cited public sources; mostly official ARUP pages and employee reviews — no independent client reviews found.

Ratings

  • Value for moneyNo published pricing to judge
  • Ease of useNo usable evidence on ordering workflow
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Hospitals needing esoteric reference testing
  • Specialty clinics (immunology, genetics, infectious disease)
  • Pharma sponsors needing central pathology review
  • Public-health trend watchers via its dashboard

Not for

  • Software buyers — there is no app here
  • Patients wanting direct, upfront-priced lab tests
  • Small practices needing only routine panels
  • Anyone expecting transparent self-serve pricing

Gotchas - check before you buy

medium

Pricing is account-gated through ARUP Connect; expect negotiation, not upfront estimates

medium

Ordering runs through organization-wide ARUP Connect accounts; switching labs means fresh setup

low

Satisfaction rankings are self-reported annual surveys, not independent reviews

Pros and cons

Pros

  • Extremely deep esoteric test menu spanning rare infectious and specialty assays
  • Central pathology review services for pharmaceutical research
  • Publishes a national infectious-disease test positivity dashboard
  • In-house research institute with 25 years of test development
  • University of Utah affiliation backs training and clinical expertise

Cons

  • No public pricing; costs live behind the client portal
  • Client satisfaction claims come only from ARUP's own surveys
  • No independent client-review footprint; reviews found are employee-focused
  • Patient access is indirect — results arrive via provider send-outs

Sources & method

Analyzed 10/06/2026 - 11 sources - No known vulnerabilities found in the sources reviewed.

official x6review x2security x1news x2

Key stats

  • Feature depth: 4/5

    Rating

  • Not disclosed

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money. No published pricing to judge
  • Ease of use. No usable evidence on ordering workflow
  • Feature depth: 4/5. Huge esoteric test menu; pharma pathology services
  • Support quality: 4/5. Self-published surveys rate support high
  • Security posture: 3/5. SSL present; no public incidents; little disclosure
  • Salt Lake City, UT HQ University of Utah-owned
  • None Public list pricing Gated behind ARUP Connect client portal
  • None found Independent client reviews Satisfaction data is self-published
  • 25 years Research institute ARUP Institute for Clinical & Experimental Pathology

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

Independent client reviews are essentially absent; available feedback is ARUP's own satisfaction surveys plus employee-only Glassdoor posts.

Full analysis

Based on 11 cited public sources; mostly official ARUP pages and employee reviews — no independent client reviews found.

Not an app: a national clinical lab for providers needing rare, specialized tests. No public pricing; skip if you want simple software.

Methodology

Based on 11 cited public sources; mostly official ARUP pages and employee reviews — no independent client reviews found.

Sources

  1. ARUP Laboratories homepagearuplab.com
    official
  2. ARUP Gets Rave Reviews in Annual Client Satisfaction Surveyaruplab.com
    official
  3. ARUP Receives High Marks for Customer Servicearuplab.com
    official
  4. Working at Arup Laboratories (Glassdoor)glassdoor.com
    review
  5. Pricing Help — ARUP Connectaruplab.com
    official
  6. SSL Server Test: aruplab.com (Qualys SSL Labs)ssllabs.com
    security
  7. ARUP Launches National Infectious Disease Test Positivity Trends Dashboardbiospace.com
    news
  8. Central Pathology Review for Pharmaaruplab.com
    official
  9. ARUP Institute for Clinical and Experimental Pathology celebrates 25 yearsaruplab.com
    official
  10. Clinical Laboratory Training Center secures $3 millionaruplab.com
    news
  11. Reddit r/medlabprofessionals — reference send-out discussionreddit.com
    review

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