4.1/5
User rating
57 aggregated reviews
Report
Should I Use AVI-SPL Digital Enablement Services Provider?
Digital workplace services provider of AV, UCC collaboration tech to connect on-site and remote teams. Video conferencing, managed services.
Depends
DependsRight call for large organizations rolling out video conferencing, digital signage, or command centers across many sites with a services budget.
Enterprise AV/UC integrator for global rollouts and managed rooms; quote-only pricing, overkill for small teams.
Confidence: Medium
Quote-only
Pricing
No public price list
No
Free tier
Hardware + service contracts
2008
Formed
AVI + SPL merger (Wikipedia)
Value for money
3
One reviewer calls pricing competitive; otherwise opaque
Feature depth
5
Design, build, manage, monitor, command centers
Support quality
4
Reviewer cites responsiveness; enterprise contracts backed
Pros
- Self-described world's largest AV/UC integrator; global scale²
- Designs, builds, supports mission-critical command centers and video walls⁴
- Enterprise managed services covering signage, AV, and UC⁶
- Rapid Rooms offers AV-as-a-service at one fixed monthly fee⁵
- Microsoft Managed Partner; supports Zoom, Webex, Google Meet
Cons
Gotchas
- mediumQuote-only pricing bundles hardware, install, and support — comparison shopping is difficult⁸
- mediumEnterprise maintenance pushes a single subscription — expect multi-year commitments10
- mediumServes giant contracts; small customers may get deprioritized⁷
- mediumSymphony monitoring and managed services deepen lock-in over time
Best for
- Multi-site enterprise AV rollouts
- Command centers and emergency operations centers
- Managed meeting-room fleets and digital signage
- Government buyers via GSA schedule
Not for
- Small teams outfitting one or two rooms
- Anyone wanting published, self-serve pricing
- Startups needing quick plug-and-play setups
- DIY buyers who just need a video bar
Companies that use it
- Tampa International Airport
- HSBC Jumeirah
- Heriot-Watt University
- Washington State University
- GDIT⁷
Pricing
Rapid Rooms (AV-as-a-service)
Fixed monthly fee, quote-based
- Hardware, software, managed service bundled
- Aimed at faster workplace room rollouts
Enterprise Maintenance
Single subscription, quote-based
- Simplified budgeting
- Stated goal of reducing total cost of ownership
Security
No known public vulnerabilities found in the sources reviewed.
What users say
Independent review evidence is sparse; the one detailed TrustRadius review praises responsiveness and pricing.
“We found them to be more responsive than our 3rd choice, and had very competitive pricing . We have gotten to know”
Alternatives
Compare AVI-SPL Digital Enablement Services Provider with each alternative.
Logitech Rally room kits
Buy a certified room kit yourself; no integrator required.
AVI-SPL Digital Enablement Services Provider vs Logitech Rally room kitsZoom Rooms self-serve
Standardized rooms you can deploy without a consultant.
Neat devices direct
Same hardware AVI-SPL resells, purchasable directly.
AVI-SPL Digital Enablement Services Provider vs Neat devices directRegional AV installer
Smaller integrators respond faster on small jobs.
Full analysis
Based on ~20 public sources; official case studies dominate, independent review evidence is thin.
Sources
- AVI-SPL homepageavispl.comofficial
- AVI-SPL LinkedInlinkedin.comofficial
- AVI-SPL Wikipediaen.wikipedia.orgofficial
- Command Control Centersavispl.com.coofficial
- Rapid Rooms AV-as-a-service launchavispl.co.uknews
- Enterprise Managed Services launch (UCToday)uctoday.comnews
- GDIT $922M subcontractavispl.comnews
- Gartner listing (pricing model)gartner.comreview
- TrustRadius reviewstrustradius.comreview
- Enterprise Maintenanceavispl.comofficial
- UpGuard security reportupguard.comsecurity
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