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Barnesandnoble Review

Worth it

Should I use Barnesandnoble?

Close - barnesandnoble.com

· 4 days ago

Book buyers who want a large catalog, US stores, and a rewards program. Price-first shoppers, used-book hunters, and anyone seeking software do not.

Confidence

Medium. Based on 12 public sources; many snippets truncated.

Ratings

  • Value for money
  • Ease of useNo rating evidence in sources
  • Feature depth
  • Support qualityOnly mixed anecdotes, no rating data
  • Security posture

Pricing

Free

Stamp Rewards

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
MembershipGuess: ~$40/yr

Best for

  • Casual book buyers
  • Gift shoppers
  • NOOK ebook readers
  • Self-publishers via B&N Press

Not for

  • Anyone shopping for software; this is a bookstore
  • Price-first shoppers who compare every title to Amazon
  • Used-book hunters; dedicated used sellers fit better
  • International buyers wanting local stores; the chain is US-centered

Gotchas - check before you buy

medium

Online and store prices differ, so the price is not always the store price.

medium

Membership charges an annual fee; savings only pay off if you buy often.

medium

Customer service feedback on Trustpilot and Yelp is mixed; check recent reviews before ordering.

low

price listings can change and vary by format.

Pros and cons

Pros

  • Sells books, NOOK ebooks, music, and movies in one catalog.
  • Free Stamp rewards: 10 stamps earn a $5 reward.
  • Membership adds extra savings for frequent buyers.
  • Nationwide US store network supports pickup and browsing.
  • Self-publishing and distribution run through B&N Press.

Cons

  • Mixed customer service reviews on Trustpilot and Yelp.
  • Online and in-store prices do not always match.
  • Best savings require a paid annual membership.
  • Nook hardware drew lawsuits and stalled traction by 2010.

Sources & method

- 12 sources - No recent vulnerabilities reported in sources; a 2004 regulatory fine over site security and privacy is on record.

official x6review x3security x2news x1
  • 2004 regulatory fine and security overhaul, CNET reported in 2004 that agreed to pay a fine and boost security.

Key stats

  • Value for money: 3/5

    Rating

  • Free

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 3/5. Member discounts and rewards exist, but prices differ by channel
  • Ease of use. No rating evidence in sources
  • Feature depth: 3/5. Huge catalog plus B&N Press self-publishing
  • Support quality. Only mixed anecdotes, no rating data
  • Security posture: 3/5. One 2004 fine on record; current privacy pages exist
  • 22,798 Yelp reviewers People reviewed the brand on Yelp
  • 10 stamps = $5 Stamp rewards Free rewards program on bn.com
  • Guess: ~$40/yr Membership Annual fee; Premium tier costs more

Pricing

Stamp Rewards

Free

  • 10 stamps = $5 reward
  • Earn on purchases

Membership

Guess: ~$40/yr

  • Annual fee unlocks extra savings
  • Premium tier costs more

Security

No recent vulnerabilities reported in sources; a 2004 regulatory fine over site security and privacy is on record.

  • 2004 regulatory fine and security overhaulCNET reported in 2004 that agreed to pay a fine and boost security.⁸
Full analysis

Based on 12 public sources; many snippets truncated.

Mainstream US bookstore for books, NOOK ebooks, and gifts. Fine for casual buyers; price hunters and used-book fans shop elsewhere.

Methodology

Based on 12 public sources; many snippets truncated.

Read how a report is made.

Sources

  1. Online Bookstore: Books, NOOK ebooks, Music, Moviesbarnesandnoble.com
    official
  2. Barnes & Noble Membership and Rewards Programsbarnesandnoble.com
    official
  3. Membership Fees and Enrollmenthelp.barnesandnoble.com
    official
  4. About bn.com and Retail Store Price Differenceshelp.barnesandnoble.com
    official
  5. Barnes & Noble Reviews | Trustpilottrustpilot.com
    review
  6. Barnes & Noble Reviews | Yelpyelp.com
    review
  7. Is Barnes and noble reliable on all books? | Redditreddit.com
    review
  8. Barnesandnoble.com to pay fine, boost security | CNETcnet.com
    security
  9. SSL Server Test - corporate.barnesandnoble.comssllabs.com
    security
  10. Barnes & Noble fails to end Nook lawsuit | Reutersreuters.com
    news
  11. Sell Your Book at B&Nbarnesandnobleinc.com
    official
  12. B&N Store Locatorstores.barnesandnoble.com
    official

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