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BastionGPT Review

Worth it

Should I use BastionGPT?

HIPAA-compliant AI assistant for healthcare - bastiongpt.com

· 3 days ago

Buy it if you are a clinician or small practice that touches patient data and needs a cheap compliant AI. Skip it if you never handle PHI or want an EHR-native scribe.

Confidence

Medium. Based on 20+ public sources. Many snippets are truncated, and several ratings come from company-run pages.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo evidence in sources
  • Security posture

Pricing

$20/month

Professional

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Solo clinicians and therapists
  • Small practices handling PHI
  • Documentation and case-note drafting
  • Psychology and mental health teams

Not for

  • Anyone who never handles patient data
  • Casual chatbot users; plain ChatGPT costs less
  • Guess: Big health systems wanting EHR-native scribes
  • Guess: Non-US practices; compliance focus looks US-first

Gotchas - check before you buy

medium

Cancellation requires emailing support; no self-serve cancel found

medium

The $20 tier is stripped down; richer features sit on higher plans

medium

BAA exists; confirm its scope covers your workflow before sending PHI

low

Comparison and rating pages are company marketing; verify independently

Pros and cons

Pros

  • Signs a HIPAA business associate agreement
  • Entry plan costs $20 per month
  • Users report faster documentation and time savings
  • Purpose-built for healthcare, therapy, and compliance work
  • Claims hundreds of medical professional users

Cons

  • Headline 4.8/5 rating is self-published
  • Plain ChatGPT costs less when PHI is not involved
  • Independent review volume is thin; several sources are company-run

Sources & method

- 12 sources - No known vulnerabilities found in the sources reviewed.

official x3review x7security x2

Key stats

  • Value for money: 4/5

    Rating

  • $20/month

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 4/5. $20/month with a BAA undercuts rivals
  • Ease of use: 4/5. Users report quick documentation wins
  • Feature depth: 3/5. Chat plus scribe; fewer integrations than rivals
  • Support quality. No evidence in sources
  • Security posture: 4/5. HIPAA compliance and BAA documented
  • 4.8/5 User rating Self-published average on company comparison pages
  • $20/month Entry price Stripped-down tier cited by Reddit users and reviewers
  • Not confirmed Free tier No free tier appears in any source
  • 3+ years Time in market Per company security page

Pricing

Professional

$20/month

  • Stripped-down entry tier
  • HIPAA-compliant chat with BAA

Security

No known vulnerabilities found in the sources reviewed.

What users say

Clinicians and therapists report real time savings on documentation, and therapists share active sign-ups for case notes.

“I saw an ad for it here on reddit. It's $20/month”
Reddit, r/GPT
“I just signed up for https://bastiongpt.com/”
Reddit, r/therapists
“BastionGPT saves me time on documentat”
G2 review
Full analysis

Based on 20+ public sources. Many snippets are truncated, and several ratings come from company-run pages.

HIPAA-grade AI chat for clinicians at $20/month. Buy for PHI work; skip for general use or big EHR-heavy systems.

Methodology

Based on 20+ public sources. Many snippets are truncated, and several ratings come from company-run pages.

Read how a report is made.

Sources

  1. BastionGPT homepagebastiongpt.com
    official
  2. BastionGPT security pagebastiongpt.com
    security
  3. Paubox: Is BastionGPT HIPAA compliant?paubox.com
    security
  4. Reddit r/GPT threadreddit.com
    review
  5. Reddit r/therapists threadreddit.com
    review
  6. G2 reviewsg2.com
    review
  7. Capterra profilecapterra.com
    review
  8. SoftwareAdvice profilesoftwareadvice.com
    review
  9. Pabau HIPAA AI rounduppabau.com
    review
  10. BastionGPT vs DeepScribebastiongpt.com
    official
  11. Support: cancel subscriptionsupport.bastiongpt.com
    official
  12. LinkedIn review with pricing detaillinkedin.com
    review

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