shouldiuse.io

Report

Should I Use BigTime Software?

bigtime.net·Analyzed 12 hours ago··Based on 10 sources

Project portfolio management, resourcing and finance management in a single professional services software, built to boost profitability and reduce friction

Depends

Depends

Buy it if you run a mid-sized or larger professional services firm billing time and materials and want resourcing, invoicing, and QuickBooks/Sage sync in one system.

Powerful PE-backed PSA for time-and-materials services firms; overkill and pricey for small teams that just need time tracking.

Confidence: Medium

98%

User rating

vendor-reported users rating 4.5–5 stars

366

Intuit Marketplace reviews

listed on bigtime.net homepage

$167M

Total funding

incl. $100M Vista Equity growth investment

44

Published case studies

aggregated on FeaturedCustomers

Value for money3

Reviewers gripe about pricing; tiers not transparent

Feature depth4

Billing, resourcing, invoicing, ERP integrations in one

Pros

  • Purpose-built billing and invoicing for time-and-materials services firms
  • Resource management reportedly becomes firms' main system of record
  • Integrates with QuickBooks and Sage Intacct
  • Named G2 Momentum Leader among PSA tools
  • Vendor reports 98% of users rate it 4.5+ stars

Cons

  • Some Trustpilot reviewers report moving teams away from BigTime²
  • Independent PM reviewer criticizes BigTime's pricing³
  • Comparison sites note it leans financial over project management

Gotchas

  • mediumPricing criticized by independent reviewers; verify tier costs before committing³
  • mediumSome Trustpilot users report migrating away — probe references during your trial²
  • mediumOwned by Vista Equity Partners since a $100M investment; expect growth-stage pricing pressure
  • lowTier structures differ across third-party guides; confirm exactly what each tier includes

Best for

  • Consulting and accounting firms
  • IT services billing time and materials
  • QuickBooks-centric finance teams
  • Firms with 10+ billable staff

Not for

  • Freelancers and solo consultants
  • Small teams needing simple time tracking
  • Product teams managing software sprints
  • Buyers without admin bandwidth for a full PSA

Companies that use it

  • Titus Talent Strategies
  • True Partner Consulting
  • 415 Group
  • C2 Company
  • STR

Pricing

Essentials

Not published in reviewed sources

  • Entry tier named in third-party pricing guides
  • Confirm scope and per-user cost on vendor pricing page

Security

No known public vulnerabilities found in the sources reviewed.

What users say

Feedback is mixed: reviewers praise the billing and resourcing depth, pricing draws criticism, and some Trustpilot users report switching away.

We recently moved our team away from…
Trustpilot reviewer
It's now the main system used by our…
Customer quoted on BigTime's resource management page

Alternatives

Compare BigTime Software with each alternative.

Financial Cents

Accounting-firm workflow and billing, lighter than BigTime.

Full analysis

Based on ~20 public sources; most review snippets are truncated, so user quotes and tier details are partial.

Sources

  1. official
  2. Trustpilot reviewstrustpilot.com
    review
  3. review
  4. review
  5. Capterra listingcapterra.com
    review
  6. Vista Equity $100M investmentvistaequitypartners.com
    news
  7. news
  8. review
  9. FindPM pricing guidefindpmsoftware.com
    review
  10. review

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