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Get BoardDocs by Diligent | #1 Public & School Boards Software Review

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Should I use Get BoardDocs by Diligent | #1 Public & School Boards Software?

#1 Public & School Boards Software - boarddocs.com

· 3 days ago

School districts and public boards wanting paperless agendas and public transparency get a proven fit. Buyers storing sensitive files or wanting clear pricing face a 2025 breach and quote-only costs.

Confidence

Medium. Based on 25 public sources, including 2025 breach reporting and G2 review data.

Ratings

  • Value for moneyNo public pricing in sources.
  • Ease of useNo BoardDocs-specific usability data found.
  • Feature depth
  • Support qualityNo BoardDocs-specific support data found.
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • School districts
  • Public and elected boards
  • Governments prioritizing transparency
  • Paperless agenda workflows

Not for

  • Private company boards (Diligent Boards targets them)
  • Small nonprofits wanting published pricing
  • Anyone storing privileged files without extra safeguards
  • Teams wanting a lightweight free agenda tool

Gotchas - check before you buy

high

A 2025 configuration error left files customers believed private openly accessible online.

high

Districts did not know their private files were public until reporters found out.

medium

No published pricing. Quotes vary by organization, so budgeting needs a demo first.

medium

BoardDocs is maintained mainly for current customers. Roadmap risk if it merges into Diligent Community.

Pros and cons

Pros

  • Built specifically for public and elected boards
  • Simplifies agendas, policies, and minutes in one paperless system
  • Serving public boards for more than 25 years
  • Backed by Diligent, a large governance software company
  • Diligent ranks #1 in G2's 2024 board management Grid

Cons

  • 2025 misconfiguration exposed confidential district files nationally
  • Lower Merion reported up to 64,000 exposed files
  • Exposed records spanned 2017-2024, including privileged and personnel files
  • No public pricing; buyers request a demo
  • New buyers get steered to Diligent Community instead

Sources & method

- 11 sources - A 2025 misconfiguration exposed confidential school district files across the US and Canada.

official x2review x4security x2news x3
  • 2025 BoardDocs misconfiguration exposed district files, Diligent estimated roughly 1% of stored documents, tens of thousands of files, sat internet-accessible. Lower Merion School District reported up to 64,000 files, spanning 2017 to 2024.

Key stats

  • Feature depth: 4/5

    Rating

  • Not disclosed

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money. No public pricing in sources.
  • Ease of use. No BoardDocs-specific usability data found.
  • Feature depth: 4/5. Covers agendas, minutes, policies, and public transparency.
  • Support quality. No BoardDocs-specific support data found.
  • Security posture: 2/5. 2025 breach exposed tens of thousands of files.
  • 4.4/5 Diligent G2 rating 1108 reviews, Diligent Corporation
  • Quote only Starting price No public pricing listed
  • 1989 Founded Marietta, Georgia
  • 3,000+ Organizations served Worldwide, per Crunchbase

Pricing

Not disclosed

Security

A 2025 misconfiguration exposed confidential school district files across the US and Canada.

  • 2025 BoardDocs misconfiguration exposed district filesDiligent estimated roughly 1% of stored documents, tens of thousands of files, sat internet-accessible. Lower Merion School District reported up to 64,000 files, spanning 2017 to 2024.⁷

What users say

G2 rates Diligent 4.4/5 across 1108 reviews, but these sources contain no verbatim BoardDocs user quotes.

Alternatives

Compare Get BoardDocs by Diligent | #1 Public & School Boards Software with each alternative.

Companies that use it

  • Hillsborough County Public Schools²
  • Memphis Shelby County Public Schools²
  • Montgomery County Public Schools²
  • Loudoun County Public Schools²
  • Cumberland County Schools²
Full analysis

Based on 25 public sources, including 2025 breach reporting and G2 review data.

Fit for public and school boards, but a 2025 leak exposed tens of thousands of files and pricing is quote-only.

Methodology

Based on 25 public sources, including 2025 breach reporting and G2 review data.

Read how a report is made.

Sources

  1. Get BoardDocs by Diligentdiligent.com
    official
  2. BoardDocs product security pageboarddocs.com
    official
  3. Diligent Corporation Products | G2g2.com
    review
  4. BoardDocs Pros and Cons | G2g2.com
    review
  5. G2 Grid Report Summer 2024: Diligent ranks #1diligent.com
    review
  6. BoardDocs Review: Public-Sector Board Portal, Features & Pricingboard-room.org
    review
  7. BoardDocs data leak potentially affected 64,000 filesinquirer.com
    news
  8. School Districts Unaware BoardDocs Software Published Their Private Filesthe74million.org
    news
  9. 2025 Diligent BoardDocs misconfigurationbreachhistory.com
    security
  10. Lower Merion School District BoardDocs leakbeyondmachines.net
    security
  11. BoardDocs company profiletracxn.com
    news

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