shouldiuse.io

VERDICT

Should I use Boomi?

Single platform that integrates applications, APIs, data, and AI agents. - boomi.com

Depends. Boomi is a buy for mid-size and large organizations integrating many apps, APIs, and data sources with compliance requirements. Small teams connecting a handful of apps should use Zapier-class tools instead — this is enterprise weight.

Confidence

High. Based on 20+ public sources: G2, Capterra, Reddit threads, pricing analyses, case studies, and security databases.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo user support evidence in sources reviewed
  • Security posture

Pricing

$99/month

Pay-As-You-Go

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
EnterpriseCustom quote

Best for

  • Mid-size and large enterprises
  • Multi-app integration at scale
  • Compliance-heavy industries
  • Hybrid cloud plus API management

Not for

  • Small teams connecting 2–3 SaaS apps
  • Startups needing transparent pricing
  • Simple automation needs — use Zapier
  • Open-source or self-hosted shops

Gotchas - check before you buy

high

Published $99/mo is pay-as-you-go entry; real enterprise pricing requires a sales quote

medium

You pay per total connections; costs climb as you add endpoints

medium

Closed platform with no open-source equivalent; migrating away is painful

Pros and cons

Pros

  • Rated 4.5/5 by 628 verified G2 reviewers
  • Forrester TEI: 347% ROI and $9.8M over three years
  • Users praise ease and usability, including SMB reviewers
  • Holds 10+ compliance certifications and attestations
  • Full platform spans integration, APIs, data, and AI agents

Cons

  • Opaque pricing; a named main drawback in user reviews
  • Connection-based pricing scales costs well beyond $99/mo entry
  • No free tier found; entry starts at $99/month
  • Complexity debated; Reddit users weigh it against Workato and MuleSoft
  • Employee sentiment mixed: 58% would recommend working there

Sources & method

Analyzed 9/20/2026 - 14 sources - Strong posture: 10+ compliance certifications and a dedicated security program; dated (2014-era, Log4j) vulnerability notes found.

official x4review x7security x3
  • SSL/TLS MITM vulnerability (CVE-2014-0224), 2014-era disclosure affecting Boomi Cloud API Management (Mashery), tied to Apache; historic, not recent.
  • Apache Log4j exposure (SAP support note), SAP published note 3131390 covering Log4j remediation for purchased Boomi products.

Key stats

  • Value for money: 3/5

    Rating

  • $99/month

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 3/5. Forrester claims 347% ROI, but reviewers call pricing a main drawback
  • Ease of use: 4/5. Users praise ease and usability, even SMB reviewers
  • Feature depth: 5/5. Integration, APIs, data, and AI agents on one platform
  • Support quality. No user support evidence in sources reviewed
  • Security posture: 4/5. 10+ compliance certifications; only dated CVE notes found
  • 4.5/5 G2 rating 628 verified reviews
  • $99/mo Starting price Pay-As-You-Go entry tier
  • 30,000+ Customers Claims largest integration customer base
  • 347% Forrester ROI $9.8M benefits, TEI study 2025

Pricing

Pay-As-You-Go

$99/month

  • Entry subscription tier
  • Standard integration features
  • Usage-based connection charges

Enterprise

Not disclosed

  • Full platform: API management, data, AI agents
  • Volume pricing by connections
  • Compliance certifications included

Security

Strong posture: 10+ compliance certifications and a dedicated security program; dated (2014-era, Log4j) vulnerability notes found.

  • SSL/TLS MITM vulnerability (CVE-2014-0224)2014-era disclosure affecting Boomi Cloud API Management (Mashery), tied to Apache; historic, not recent.⁹
  • Apache Log4j exposure (SAP support note)SAP published note 3131390 covering Log4j remediation for purchased Boomi products.10

What users say

G2 reviewers rate Boomi 4.5/5 across 628 reviews, praising usability and power while debating price and complexity against Workato and MuleSoft.

“I really appreciate the ease and usability of the Boom...”
AWS Marketplace, Boomi for SMBs reviewer
“We used boomi in the past to connect SF to multip...”
Reddit, r/salesforce
“My company's transitioning to using Boomi to manage...”
Reddit, r/cscareerquestions

Alternatives

Compare Boomi with each alternative.

  • Workato

    Reddit's most-asked Boomi comparison, especially for NetSuite automation

  • MuleSoft

    Salesforce-shop heavyweight; common head-to-head with Boomi

    Boomi vs MuleSoft

  • Fivetran

    Simpler pick if you need pure data pipelines, not full iPaaS

Companies that use it

  • Novartis
  • Teachers Mutual Bank
  • A.R.M. Holding
  • Paula's Choice
  • University of Arizona
Full analysis

Based on 20+ public sources: G2, Capterra, Reddit threads, pricing analyses, case studies, and security databases.

Enterprise iPaaS rated 4.5/5 on G2; powerful but pricing is opaque. Buy at scale, overkill for small teams.

Methodology

Based on 20+ public sources: G2, Capterra, Reddit threads, pricing analyses, case studies, and security databases.

Sources

  1. Boomi Products | Read 628 Reviews on G2g2.com
    review
  2. Boomi Review 2026: Pros and Cons for Data Teamsintegrate.io
    review
  3. Boomi Pricing: How Much Does Boomi Really Cost in 2026integrate.io
    review
  4. Boomi Pay-As-You-Go FAQhelp.boomi.com
    official
  5. Boomi Pricing & Editionsboomi.com
    official
  6. Boomi Customer Storiesboomi.com
    official
  7. Forrester Total Economic Impact 2025: Boomiboomi.com
    official
  8. Boomi earns 10+ compliance certifications — A-LIGN case studya-lign.com
    security
  9. SSL/TLS MITM vulnerability (CVE-2014-0224) — Masherydeveloper.mashery.com
    security
  10. Boomi Apache Log4j vulnerability — SAP support note 3131390userapps.support.sap.com
    security
  11. Workato vs Boomi — Reddit r/Netsuitereddit.com
    review
  12. MuleSoft vs Boomi — Reddit r/salesforcereddit.com
    review
  13. Boomi for SMBs Reviews — AWS Marketplaceaws.amazon.com
    review
  14. Boomi Reviews, Pricing & Features — Capterracapterra.ca
    review

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