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Should I Use Buffer?

buffer.com·Analyzed 9 hours ago··Based on 12 sources

Social media management for everyone

Depends

Depends

Buy if you schedule to a handful of channels and want the simplest tool available.

Loved for simplicity with a real free tier, but per-channel pricing stacks fast past ~8 channels and analytics stay shallow.

Confidence: High

4.3/5

G2 rating

1,088 reviews

$6/mo

Starting price

per channel, Essentials plan

Yes

Free tier

$0 plan for testing

$22.3M ARR

Revenue

reported 2025

Value for money3

Cheap per channel; stacks up across many accounts

Ease of use5

Reviewers consistently call it the easiest scheduler

Feature depth2

Lightweight; rivals like Metricool offer deeper analytics

Pros

  • Reviewers call it the easiest social scheduler to pick up
  • 4.3/5 on G2 across 1,088 reviews; praised for intuitive scheduling³
  • Cheaper entry point than Hootsuite's cheapest plan
  • Best suited to one to eight channels
  • Clean, intuitive design

Cons

  • Pricing scales poorly: 12 accounts cost about $60/month
  • Shallower analytics than rivals like Metricool
  • Described as lightweight compared with alternatives
  • Some users hit auto-posting roadblocks

Gotchas

  • highPer-channel fees stack: 12 accounts ≈ $60/month; unlimited-channel rivals undercut this
  • mediumEssentials bills per channel ($6/mo each); multi-channel setups multiply the bill quickly
  • mediumFree plan is limited; real cost emerges at 5–25 channels
  • lowTrustpilot reviewers complain about forced app download and onboarding friction10

Best for

  • Creators on 1–8 channels
  • Small businesses wanting simple scheduling
  • Solo marketers ditching Hootsuite
  • Anyone testing a free scheduler

Not for

  • Agencies with many client accounts — fees balloon
  • Analytics-heavy teams needing deep reporting
  • Enterprises needing approval workflows
  • Budget buyers managing 10+ channels

Pricing

Free

$0

  • For testing Buffer or very small setups
  • Limited channels and features

Essentials

$6/channel/month ($60/yr)

  • Per-channel billing
  • Cheapest paid tier
  • Scheduling for Instagram and other networks

Security

No current vulnerabilities found in sources; Buffer publicly disclosed and resolved a 2013 breach.

  • 2013 security breach (resolved)Buffer published its own breach-resolution page with remediation steps; historical, not current.12

What users say

Users consistently praise Buffer's simplicity but grumble that per-channel pricing scales badly.

Buffer is Great, but Its Pricing Sucks
Reddit, r/microsaas
I've heard that metricool has a lot more analytics options, which I like.
Reddit, r/SocialMediaManagers
The epitome of what I was trying to avoid. Need to download an app
Trustpilot reviewer

Alternatives

Compare Buffer with each alternative.

Zoho Social

Positioned for businesses and agencies instead

Metricool

Stronger analytics if reporting matters

Full analysis

Based on ~18 public sources. Security search results were noisy (buffer-overflow CVEs unrelated to Buffer); only a resolved 2013 breach page was relevant.

Sources

  1. official
  2. Buffer Pricingbuffer.com
    official
  3. review
  4. review
  5. review
  6. review
  7. review
  8. review
  9. review
  10. review
  11. news
  12. security

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