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VERDICT

Should I use Canon?

Not disclosed - canon.com

Depends. Buy Canon if you're choosing a camera system — owner loyalty and decades-long product support are real. Avoid its printers for security-sensitive offices, and don't expect strong customer service when things go wrong.

Confidence

Medium. Based on 20 public sources across reviews, security advisories, pricing, and company pages

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Varies by model

Cameras (EOS R, PowerShot)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo
Print Plans (ink subscription)Two paid plans

Best for

  • Photo hobbyists and professionals
  • Buyers investing in a lens ecosystem
  • Production print operations
  • Offices already standardized on Canon MFPs

Not for

  • Software buyers — Canon sells cameras and printers, not apps
  • Security-sensitive offices buying networked printers
  • Budget buyers stung by 2025 US price hikes
  • Anyone needing reliable post-sale support

Gotchas - check before you buy

high

Networked printers need prompt firmware patching; Canon issued mitigation guidance for office MFPs

medium

June 2025 US price hikes up to $500 on popular bodies and lenses

medium

Order cancellation and refund complaints from customers on record

low

Printer ink runs on two paid subscription plans, not one-off purchases

Pros and cons

Pros

  • Longevity: 2001 PowerShot G2 still praised in retrospectives
  • Loyal owner base; R1 reviewer shot 100k images before judging
  • Named market leader in production inkjet printing in EMEA
  • Leasing and financing available for business purchases

Cons

  • US prices jumped up to $500 in June 2025
  • Entry-level EOS RP called 'bland and cheap' by reviewers
  • Repeated printer vulnerabilities including code execution and DDoS
  • Customer service complaints documented on Reddit and Trustpilot

Sources & method

Analyzed 10/06/2026 - 14 sources - Active printer vulnerability track record; Canon publishes mitigation guidance but incidents recur yearly.

official x5review x5security x3news x1
  • Critical printer bugs allow code execution and DDoS, Small-office multifunction printers affected; patched via firmware.
  • CVE-2025-2146 buffer overflow, Buffer overflow vulnerability disclosed in Canon printers.
  • Out-of-bounds write flaws in office printers, Multiple vulnerabilities reported via JVN, January 2025.
  • Printer data theft exposure warning, Canon urged users to secure printers against data theft, May 2025.

Key stats

  • Value for money: 3/5

    Rating

  • Varies by model

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 3/5. 2025 US hikes up to $500 sting
  • Ease of use: 4/5. Ergonomics praised even on 20-year-old models
  • Feature depth: 4/5. Huge lineup; production-printing market leader
  • Support quality: 2/5. Award claims versus documented customer complaints
  • Security posture: 2/5. Repeated printer CVEs since 2022
  • 1937 Founded Tokyo-headquartered imaging conglomerate
  • up to +$500 US price jump (Jun 2025) Popular Canon and Nikon models affected
  • 6+ since 2022 Printer security advisories Code execution, DDoS, buffer overflow
  • No Free tier Printer ink sold via two paid subscription plans

Pricing

Cameras (EOS R, PowerShot)

Varies by model

  • Body and kit pricing on Canon USA shop
  • US prices rose up to $500 in 2025

Print Plans (ink subscription)

Two paid plans

  • Convenient ink delivery
  • Consumer and office printers priced separately

Security

Active printer vulnerability track record; Canon publishes mitigation guidance but incidents recur yearly.

  • Critical printer bugs allow code execution and DDoSSmall-office multifunction printers affected; patched via firmware.⁷
  • CVE-2025-2146 buffer overflowBuffer overflow vulnerability disclosed in Canon printers.⁹
  • Out-of-bounds write flaws in office printersMultiple vulnerabilities reported via JVN, January 2025.⁸
  • Printer data theft exposure warningCanon urged users to secure printers against data theft, May 2025.

Alternatives

Compare Canon with each alternative.

  • HP

    Office printer incumbent if Canon MFP risk worries you

Companies that use it

  • Red Rocks Church12
  • UWV (Dutch government agency)
  • U.S. federal government (leasing via Canon Financial Services)14
Full analysis

Based on 20 public sources across reviews, security advisories, pricing, and company pages

Camera giant, not software: great bodies, loyal owners, but printer CVEs and support complaints. Depends what you're buying.

Methodology

Based on 20 public sources across reviews, security advisories, pricing, and company pages

Sources

  1. 'Bland and Cheap': Kai W Reviews the Canon EOS RPfstoppers.com
    review
  2. Why the Canon PowerShot G2 from 2001 is so loveablejakescally.com
    review
  3. Canon R1 full review after 100k imagesfacebook.com
    review
  4. Warning for those thinking about Canon - Customer Servicereddit.com
    review
  5. Canon UK&I Trustpilot reviewsuk.trustpilot.com
    review
  6. Canon and Nikon camera prices jump in the US by up to $500techradar.com
    news
  7. Critical Bugs in Canon Printers Allow Code Execution, DDoSdarkreading.com
    security
  8. Multiple out-of-bounds write vulnerabilities in Canon Office/Small Office printersjvn.jp
    security
  9. CVE-2025-2146 Canon Printers Buffer Overflowcert.kenet.or.ke
    security
  10. Canon printer vulnerabilities mitigation noticeid.canon
    official
  11. Canon named market leader for production printing in EMEAcanon-europe.com
    official
  12. Canon USA case studiesusa.canon.com
    official
  13. Canon USA Print Plansusa.canon.com
    official
  14. US federal contract to Canon Financial Servicesusaspending.gov
    official

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