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Carepatron Review

Worth it

Should I use Carepatron?

Healthcare practice management software - carepatron.com

· 3 days ago

Solo practitioners and small clinics get real value from this free-to-start practice platform. Large health systems and telehealth-critical therapists face better fits and repeated video complaints.

Confidence

Medium. Based on 25+ public sources: G2, Trustpilot, Capterra, Reddit threads, and company pages.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo clear evidence in reviewed sources.
  • Security posture

Pricing

$0

Free

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Paid plansNot published in reviewed sources

Best for

  • Solo practitioners
  • Small clinics
  • Therapists on a budget
  • Allied health startups

Not for

  • Large hospitals and health systems
  • Enterprise buyers needing deep claims and billing
  • Telehealth-first therapists who cannot risk dropped calls
  • Teams that need guaranteed phone-level support

Gotchas - check before you buy

high

Test telehealth hard before committing; therapists report repeated video frustrations.

medium

Add-ons bill on top of plan prices; check total cost first.

medium

Reviewed sources list no dollar figures; confirm current pricing directly.

low

Only 43 Trustpilot reviews; support quality is hard to verify.

Pros and cons

Pros

  • Rated 4.5/5 by 734 G2 reviewers
  • Free plan available; pricing marketed as honest
  • Built for solo practitioners and small practices
  • Used across more than 100 professions
  • Publishes a trust center with GDPR guidance

Cons

  • Telehealth video reliability draws repeated therapist complaints
  • Only 43 Trustpilot reviews; support signal is thin
  • Seed-stage company still evolving its product

Sources & method

- 9 sources - Publishes a trust center, GDPR guidance, and encryption docs. No breaches found in reviewed sources.

official x1review x4security x2news x2

Key stats

  • Value for money: 4/5

    Rating

  • $0

    Starting price

  • 9

    Sources

  • Analyzed

  • Value for money: 4/5. Free tier; reviewers call pricing affordable and honest.
  • Ease of use: 4/5. Capterra calls it beautiful and easy.
  • Feature depth: 4/5. All-in-one notes, scheduling, billing, telehealth.
  • Support quality. No clear evidence in reviewed sources.
  • Security posture: 3/5. Trust center and GDPR docs; no audit proof.
  • 4.5/5 G2 rating 734 reviews
  • Free Starting price Paid tiers listed, no prices in sources
  • Yes Free tier Free plan on pricing page
  • A$6M Seed funding Raised November 2023

Pricing

Free

$0

  • Free plan listed on pricing page

Paid plans

Not published in reviewed sources

  • Add-ons billed on top of plans

Security

Publishes a trust center, GDPR guidance, and encryption docs.

No breaches found in reviewed sources.

What users say

Therapists on Reddit praise the price and breadth but complain about telehealth reliability, while review sites rate it 4.5/5.

“No EHR is perfect.”
Reddit, r/dieteticsRDservices
Full analysis

Based on 25+ public sources: G2, Trustpilot, Capterra, Reddit threads, and company pages.

Solid 4.5/5-rated practice platform for solo and small health clinics. Skip it for enterprise needs or telehealth-critical work.

Methodology

Based on 25+ public sources: G2, Trustpilot, Capterra, Reddit threads, and company pages.

Read how a report is made.

Sources

  1. Carepatron Reviews, G2g2.com
    review
  2. Carepatron Trustpilot reviewstrustpilot.com
    review
  3. Carepatron Capterra reviewscapterra.com
    review
  4. Fed up with Carepatron Telehealth, Redditreddit.com
    review
  5. Carepatron Pricing & Planscarepatron.com
    official
  6. Carepatron Trust Centertrust.carepatron.com
    security
  7. Carepatron product security pagecarepatron.com
    security
  8. TechCrunch: Carepatron helps solo practitionerstechcrunch.com
    news
  9. Carepatron raises A$6M seed roundthesaasnews.com
    news

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