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changelly.com Review

Depends

Should I use changelly.com?

Changelly is an instant cryptocurrency exchange with the best exchange rates for BTC, ETH, XRP, ADA and 1000+ other digital assets πŸš€ Buy bitcoin and other cryptos with a credit card - changelly.com

Β· 2 days ago

Fit for small, one-off swaps with money you can afford to lose. Move large sums elsewhere, because KYC holds and unresponsive support are common complaints.

Confidence

Medium. Based on 50+ public sources. Reddit complaint threads carry heavy weight.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

0.25% flat fee

Instant exchange

ModelNot disclosed
Monthly fees0.25%
HardwareNot disclosed
Free tierNo
Changelly PROTrading fee schedule on pro.changelly.com

Best for

  • Small, quick crypto swaps
  • Card-to-crypto beginners
  • Wallet makers needing a swap API

Not for

  • Large swaps (funds get frozen)
  • Anyone wanting regulated, insured exchanges
  • Users unwilling to pass repeated KYC checks
  • Investment-scam victims (transfers get flagged and held)

Gotchas - check before you buy

high

KYC and AML checks freeze funds even after successful verification; refunds drag on.

high

Large swaps get blocked; one user reports 120K USDT held.

medium

Users report Trustpilot criticism removal, so ratings understate complaints.

medium

Wallet integrations like Tangem expose users to holds at swap time.

Pros and cons

Pros

  • Lists 1000+ cryptocurrencies for swap
  • Flat 0.25% swap fee advertised
  • Reviewers call it easy for quick trades
  • Swap API powers wallet partners like NGRAVE and Coinomi

Cons

  • Many Reddit reports of frozen funds after passed KYC checks
  • Funds held 20+ days; one user reports 44.2 ETH stuck 7 months
  • Community warns the exchange is not regulated
  • Support unresponsive on blocked transactions
  • No public security page on

Sources & method

- 12 sources - No known vulnerabilities found in the sources reviewed.

official x3review x8security x1

Key stats

  • Value for money: 3/5

    Rating

  • 0.25% flat fee

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 3/5. 0.25% flat fee, but frozen-fund risk adds cost.
  • Ease of use: 4/5. Reviewers call swaps fast and simple.
  • Feature depth: 4/5. 1000+ coins, DeFi swap flow, developer API.
  • Support quality: 2/5. Multiple reports of no response on held funds.
  • Security posture: 2/5. Not regulated; no public security page.
  • 1000+ Cryptos supported BTC, ETH, XRP, ADA and more
  • 0.25% Flat swap fee Advertised rate on swap pairs

Pricing

Instant exchange

0.25% flat fee

  • Swap BTC, ETH and 1000+ assets
  • Credit card purchases supported

Changelly PRO

Trading fee schedule on pro.changelly.com

  • Order-book trading platform
  • Separate fee tiers

Security

No known vulnerabilities found in the sources reviewed.

What users say

Reddit users report frozen funds and slow support, while crypto media reviews praise ease of use and coin selection.

β€œ120K USDT blocked: Changelly is holdings my funds”
Reddit, r/CryptoScams
β€œChangelly has been holding my BTC for more than 20 days”
Reddit, r/Bitcoin
β€œChangelly scam my 44.2 eth from last 7 month. Never trust”
Reddit, r/ledgerwallet

Companies that use it

  • Tangem
  • OneKey
  • NGRAVE12
  • Coinomi
  • Ellipal
Full analysis

Based on 50+ public sources. Reddit complaint threads carry heavy weight.

Fine for tiny swaps. Risky for real money: many users report frozen funds and slow support. Not regulated.

Methodology

Based on 50+ public sources. Reddit complaint threads carry heavy weight.

Read how a report is made.

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. review
  7. review
  8. review
  9. Changelly homepagechangelly.com
    official
  10. security
  11. Changelly PRO Feespro.changelly.com
    official
  12. official

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