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Cheapflights Review

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Should I use Cheapflights?

Skip to main content - cheapflights.com

· 4 days ago

Use it free to discover and compare fares, then book direct with the airline. Skip it if you expect the site to stand behind the booking or you won't vet third-party agents.

Confidence

Medium. Based on 20+ public sources; consumer travel tool, so no enterprise procurement data applies.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

$0

Free

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes

Best for

  • Fare hunting on flexible dates
  • Comparing providers before booking direct
  • Budget leisure travelers
  • Deal-alert newsletter readers

Not for

  • Travelers who book via linked OTAs and expect help later
  • Corporate travel needing invoicing or support SLAs
  • Anyone unwilling to double-check prices direct with airlines
  • Last-minute bookings where support matters

Gotchas - check before you buy

high

Scam bookings reported through third-party agents surfaced in results; vet every OTA before paying

medium

Referral-funded metasearch: review each provider's policies and total price before committing

medium

Lookalike and regional domains circulate; confirm you are on the real site

medium

Multiple regional Trustpilot pages show negative review patterns; check your local domain

Pros and cons

Pros

  • Free search and comparison across hundreds of providers
  • Long track record, founded 1996
  • Flights, hotels, and car rentals covered in one search
  • iOS and Android apps available
  • Publishes a public product security page

Cons

  • Trustpilot feedback skews negative; scam-booking complaints appear
  • No direct booking; third-party agent quality varies wildly
  • 222 PissedConsumer reviews, many about support and refunds
  • Escalation how-to guides exist — support friction is real

Sources & method

- 10 sources - No breach found; threat-intel database lists 1,161 infostealer credentials tied to a regional Cheapflights domain.

official x3review x6security x1
  • 1,161 infostealer credentials listed, Hudson Rock's database shows credentials from infected devices referencing.ph — user-side malware exposure, not a confirmed breach of Cheapflights itself.

Key stats

  • Value for money: 4/5

    Rating

  • $0

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 4/5. Free to search; referral-funded
  • Ease of use: 4/5. Simple search and compare flow
  • Feature depth: 3/5. Flights, hotels, cars; no direct booking
  • Support quality: 2/5. Escalation guides and complaint sites abound
  • Security posture: 3/5. Security page published; infostealer credential exposure noted
  • 496 Trustpilot reviews (main domain) cheapflights.com Trustpilot page
  • 222 PissedConsumer reviews complaint-heavy pattern
  • 1996 Founded long-running metasearch brand
  • 1,161 Infostealer credentials listed for cheapflights.com.ph domain

Pricing

Free

$0

  • Flight, hotel, and car search
  • Price comparison across providers
  • Deals newsletter

Security

No breach found; threat-intel database lists 1,161 infostealer credentials tied to a regional Cheapflights domain.

  • 1,161 infostealer credentials listedHudson Rock's database shows credentials from infected devices referencing.ph — user-side malware exposure, not a confirmed breach of Cheapflights itself.⁶

What users say

Feedback is mixed-to-negative: recurring complaints about scam bookings via third parties and weak support, alongside long-time users of the free search.

“Cheapflights are scammer”
Trustpilot reviewer, cheapflights.co.uk
“Terrible”
Reddit, r/Scams
Full analysis

Based on 20+ public sources; consumer travel tool, so no enterprise procurement data applies.

Free fare metasearch. Fine for price discovery; book direct — complaints cluster on third-party bookings.

Methodology

Based on 20+ public sources; consumer travel tool, so no enterprise procurement data applies.

Read how a report is made.

Sources

  1. Cheapflights.com Trustpilot reviewstrustpilot.com
    review
  2. Cheapflights.co.uk Trustpilot reviewstrustpilot.com
    review
  3. 222 Cheapflights Reviews — PissedConsumercheapflights.pissedconsumer.com
    review
  4. Is this a legitimate airline booking website? — r/Scamsreddit.com
    review
  5. Beware scam bookings — r/cheapflightsreddit.com
    review
  6. Cheapflights infostealer credential listing — Hudson Rockhudsonrock.com
    security
  7. Product security pagecheapflights.com
    official
  8. Cheapflights homepagecheapflights.com
    official
  9. Cheapflights App Store listingapps.apple.com
    official
  10. Cheapflights.com Review 2026 — ViaTravelersviatravelers.com
    review

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