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Checkfront Review

Depends

Should I use Checkfront?

More than an online booking software, Checkfront's booking management software helps you sell experiences, manage your resources, and grow your business. - checkfront.com

· 1 month ago

Buy it if you run tours, rentals, or multi-day experiences that need real resource management and built-in payments. Skip it if you just want a simple booking link — reviewers call it unintuitive and lighter tools fit better.

Confidence

Medium. Based on 20+ public sources including G2, Capterra, Reddit, NVD, and official Checkfront pages.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo clear evidence either way
  • Security posture

Pricing

From $22/mo

Entry tier

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Tour and activity operators
  • Equipment rental businesses
  • Multi-day tour companies
  • Schedule-based businesses managing shared resources

Not for

  • Solo guides wanting a simple booking page
  • Small teams expecting intuitive setup — reviewers say it isn't
  • Anyone unwilling to budget training time for staff
  • WordPress sites wanting a set-and-forget plugin (patched CSRF CVE)

Gotchas - check before you buy

high

WordPress plugin versions ≤3.6 had a high-severity CSRF flaw; keep it updated or use current versions.

medium

Checkfront Payments charges its own standard processing rates — factor into total cost before committing.

medium

Pricing page promises simplicity, but competitor 'what it actually costs' guides exist to decode real spend.

medium

Not intuitive per reviewers — budget onboarding time, especially for non-technical staff.

Pros and cons

Pros

  • Deep feature set: tours, rentals, memberships, multi-day itineraries
  • Built-in PCI and PSD2 compliant payment processing
  • Public API enables custom integrations
  • Proven at scale — Jaguar Land Rover Experience runs on it globally
  • Established, venture-backed vendor ($9.3M Series A, 2020)

Cons

  • Reviewers call it non-intuitive; some Capterra reviews harshly negative
  • WordPress plugin had a high-severity CSRF vulnerability (2023)
  • Third parties publish 'before you buy' guides decoding real costs
  • Crowded alternatives market signals buyers frequently switch away

Sources & method

- 13 sources - Core platform markets PCI/PSD2-compliant payments; a 2023 high-severity CSRF CVE affected the WordPress plugin, fixed in version 3.7.

official x3review x5security x2news x3
  • CVE-2023-44146: CSRF in WordPress plugin ≤3.6, Cross-Site Request Forgery allowed settings updates; high severity, patched in version 3.7 of the WordPress plugin.

Key stats

  • Value for money: 3/5

    Rating

  • From $22/mo

    Starting price

  • 13

    Sources

  • Analyzed

  • Value for money: 3/5. Starts at $22; payment fees and add-ons add up
  • Ease of use: 2/5. Reviewers repeatedly call it non-intuitive
  • Feature depth: 4/5. Multi-day tours, rentals, memberships, resource management, API
  • Support quality. No clear evidence either way
  • Security posture: 3/5. PCI compliant core; patched WordPress plugin CVE
  • $22/mo Starting price Capterra listed entry price
  • 74 G2 reviews Across Checkfront products
  • $9.3M Series A Raised March 2020
  • $6.6M ARR (2020) Per GetLatka

Pricing

Entry tier

From $22/mo

  • Core booking management
  • Online payments support

Security

Core platform markets PCI/PSD2-compliant payments; a 2023 high-severity CSRF CVE affected the WordPress plugin, fixed in version 3.7.

  • CVE-2023-44146: CSRF in WordPress plugin ≤3.6Cross-Site Request Forgery allowed settings updates; high severity, patched in version 3.7 of the WordPress plugin.⁶

What users say

Feedback is mixed: operators praise its flexibility and depth, while several reviewers find the interface unintuitive and some are strongly negative.

“Checkfront is not intuit…”
Capterra reviewer
“Honestly one of the wors…”
Capterra reviewer
“Checkfront is a flexibl…”
Checkfront customer story

Alternatives

Compare Checkfront with each alternative.

  • Xola

    Escape room operators mention using or switching to it

Companies that use it

  • Spirit Bear Lodge10
  • Jaguar Land Rover Experience
  • B&C Camera
  • Drake Bay Getaway
Full analysis

Based on 20+ public sources including G2, Capterra, Reddit, NVD, and official Checkfront pages.

Capable booking system for tour, rental, and activity operators — but unintuitive for beginners and overkill for simple needs.

Methodology

Based on 20+ public sources including G2, Capterra, Reddit, NVD, and official Checkfront pages.

Read how a report is made.

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. security
  7. security
  8. official
  9. official
  10. official
  11. news
  12. news
  13. news

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