Free
Cost
Forums, courses, events; certifications extra
Report
Should I Use Atlassian Community?
Explore the Atlassian Community: join forums, attend events, and access learning resources to get help, share knowledge, and connect with fellow users.
Worth it
Worth itUse it — it's free and widely regarded as one of the best SaaS user communities, ideal if you already run Atlassian tools.
Free Atlassian forums, courses, and events. Great peer help if you use Jira or Confluence; not a product, no official support.
Confidence: Medium
Millions
Members
Per Atlassian's own LinkedIn posts
500+/year
Events
Managed with Swoogo, personalized for attendees
Top SaaS community
Recognition
Named by CMX and FeverBee
Value for money
5
Free forums, courses, and events — unbeatable.
Ease of use
3
Recent platform migration; email-only bug reporting.
Feature depth
4
Forums, learning paths, certifications, events, champions program.
Support quality
3
Peer answers, no SLA; official support is separate.
Pros
Cons
Gotchas
- mediumForums migrated to a new platform (live September 22); expect read-only windows and relocated threads.⁴
- mediumCommunity answers are peer advice, not official support; verify against docs before production changes.10
- mediumOnly basic courses are free; instructor-led training and certifications cost extra, prices not listed.¹
- lowNo web form for community-site bugs; you email communitymanagers@atlassian.com.⁵
Best for
- Jira/Confluence admins
- Certification seekers
- Teams wanting free peer answers
- Atlassian champions and consultants
Not for
- Anyone buying software — this is a forum, not a product
- Teams needing guaranteed, SLA-backed answers
- Non-Atlassian shops
- People wanting one-on-one expert help
Pricing
Community membership
Free
- Forums and user groups
- Free on-demand courses
- Events and webinars
Learning extras
Paid (not listed)
- Instructor-led training
- Atlassian certifications
Security
No known public vulnerabilities found in the sources reviewed.
What users say
Praise is near-universal — members and analysts call it a standout community; gripes are limited to platform bugs and migration downtime.
“Atlassian community no doubt is superb and I appreciate their active engagement with all people across industry!”
“The Atlassian Community is one of the best-known SaaS communities in the world.”
“Atlassian has created one of the most efficient go-to-market strategies of all time, architecting its whole business around a self-service model.”
Alternatives
Compare Atlassian Community with each alternative.
Atlassian official support
Paid tickets with SLAs when community answers aren't enough.
Atlassian Developer Community
Same idea, focused on apps and API builders.
Atlassian Community vs Atlassian Developer CommunityFull analysis
Based on 20+ public sources; most pricing and security noise concerns Atlassian products, not the Community site itself.
Sources
- Atlassian Community | Learn, connect, and growcommunity.atlassian.comofficial
- Community - Atlassianatlassian.comofficial
- Learning - Atlassian Communitycommunity.atlassian.comofficial
- Atlassian Community Forums migration noticecommunity.atlassian.comofficial
- No way to report Atlassian Community bugs?community.atlassian.comreview
- Atlassian Community LinkedIn post and commentslinkedin.comreview
review
- Community Growth at Atlassiancommunity.increview
review
- Support & Training Resources - Atlassianatlassian.comofficial
- Atlassian Community security pagecommunity.atlassian.comsecurity
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