5/5
Trustpilot rating
48 reviews
Report
Should I Use ConfigCat?
ConfigCat is a feature flag service with unlimited seats, awesome support, and a reasonable price tag.
Worth it
Worth itBuy if you're a small-to-mid engineering team that wants simple, reliable feature flags at flat, seat-free pricing.
Easy, affordable feature flags for small-to-mid teams; too basic for serious experimentation needs.
Confidence: Medium
Flat-rate
Pricing model
Unlimited seats, no per-MAU fees
Yes
Free tier
Students free; 50% startup discount
~$317K (2024)
Estimated ARR
GetLatka estimate; bootstrapped
Value for money
5
Flat pricing, unlimited seats, no per-MAU fees
Ease of use
5
Ease of use praised across G2, AWS, GetApp
Feature depth
3
Solid for basic flags; light on experimentation
Support quality
4
Users consistently praise the team's support
Security posture
4
ISO 27001 certified; bug bounty; minor npm finding
Pros
Cons
Gotchas
- mediumPricing scales with config JSON downloads; forecast usage with their calculator before committing⁸
- mediumVendor is small and bootstrapped; weigh longevity against heavily funded rivals13
- mediumCompetitor comparisons say it works for basic flags only; deeper needs may force migration⁶
- lowconfigcat-docs npm package was flagged for malicious code; no CVE disclosed12
Best for
- Small-to-mid engineering teams
- Simple toggles and staged rollouts
- Startups watching spend
- Non-technical users (GUI targeting)
Not for
- Large enterprises needing experimentation and analytics
- Buyers wanting big-vendor stability (bootstrapped, ~$317K ARR)
- Teams that must self-host open source
Companies that use it
- Scoro
Pricing
Free
Free
- Free feature flags for students
Startup Program
50% off
- Early-stage startups
- Under $5M total funding
Paid plans
Flat, usage-based
- Transparent flat pricing
- Unlimited seats
- No per-MAU fees; priced by config downloads
Security
ISO/IEC 27001:2022 certified with a bug bounty; one npm docs package flagged for malicious code, no CVE.
- Malicious code in configcat-docs npm packageSourceClear flagged malicious code in the configcat-docs npm package; no CVE was disclosed.12
What users say
Users consistently praise ConfigCat's ease of use and support, while skeptics frame it as a basic-flagging tool rather than a full experimentation platform.
“What we like best about ConfigCat is how easy it is to use”
Alternatives
Compare ConfigCat with each alternative.
LaunchDarkly
Enterprise-grade flag management; pricier and heavier
ConfigCat vs LaunchDarklyStatsig
Adds experimentation and analytics on top of flags
Flagsmith
Open source with self-hosting option
ConfigCat vs FlagsmithUnleash
Open-source feature flags you can host yourself
ConfigCat vs UnleashFull analysis
Based on 70+ public sources spanning reviews, pricing, security, and company data.
Sources
review
- Read Customer Service Reviews of configcat.comtrustpilot.comreview
- ConfigCat Feature Flags - AWS Marketplace reviewsaws.amazon.comreview
review
news
- Migrate from ConfigCat to Statsig easilystatsig.comnews
- Plans & Pricingconfigcat.comofficial
- Plan calculatorconfigcat.comofficial
- ConfigCat Startup Program - 50% Discountconfigcat.comofficial
- ISO 27001 | ConfigCatconfigcat.comofficial
- Bug Bounty Programconfigcat.comofficial
- JavaScript - Malicious Code In Configcat-docs (npm)sca.analysiscenter.veracode.comsecurity
- ConfigCat Revenue 2024: $317.1K Est. ARRgetlatka.comnews
news
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