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Connecteam Review

Depends

Should I use Connecteam?

One simple app built for frontline teams to move beyond scattered tools. Easily schedule, track time, communicate, and more with full clarity and control. - connecteam.com

· 1 month ago

Buy it if you run a deskless crew and want scheduling, time clocks, and team chat in one app. Skip it if you need only one function — cheaper dedicated tools, including fully free ones, exist.

Confidence

High. Based on 30+ public sources; several review snippets were truncated, limiting verbatim quotes.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

$0

Basic (Free)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Operations hubPer user/month — see site
Communications hubPer user/month — see site
HR & Skills hubPer user/month — see site

Best for

  • Deskless/frontline teams
  • Security and field services
  • Homecare agencies
  • Teams wanting schedule + time + chat in one app

Not for

  • Office-only teams — Slack or Teams fit better
  • Anyone needing just a time clock — free tools exist
  • Buyers wanting fully free software
  • Budget-sensitive teams wary of per-hub fees

Gotchas - check before you buy

high

Each hub (Operations, Communications, HR & Skills) is priced separately — costs stack fast

medium

Small-business plan restrictions pushed at least one public user to quit entirely

medium

Fully free competitors exist; verify total per-user cost across hubs before committing

Pros and cons

Pros

  • All-in-one hubs cover scheduling, time tracking, and team chat
  • Earned 8.6/10 in OnTheClock's independent review
  • Reviewers call it user-friendly for non-desk staff
  • Claimed 50,000+ business customers
  • Holds Microsoft 365 security certification

Cons

  • Scored just 6.0/10 by Workyard reviewers
  • Some small-business users dumped it over plan limits
  • Reviewers argue rivals like Jibble do more for free

Sources & method

- 12 sources - No known vulnerabilities found in the sources reviewed. Publishes a trust center and holds Microsoft 365 app certification. (ConnectWise ScreenConnect CVEs in results are a different, unrelated product.)

official x1review x8security x2news x1

Key stats

  • Value for money: 3/5

    Rating

  • $0

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 3/5. Mixed verdicts; per-hub costs and free rivals
  • Ease of use: 4/5. Repeatedly called user-friendly for deskless staff
  • Feature depth: 4/5. Broad hubs: operations, communications, HR
  • Support quality: 3/5. Praised in testimonials; mixed elsewhere
  • Security posture: 4/5. Trust center, Microsoft 365 certified, no known CVEs
  • 4.8/5 Google Play rating ~39,985 ratings
  • ~4/5 Trustpilot 50,000+ businesses claimed
  • Yes Free tier Basic plan available
  • $169M raised Funding $800M+ valuation (2022 Series C)

Pricing

Basic (Free)

$0

  • Free plan for small teams
  • Core hub features

Operations hub

Per user/month — see site

  • Scheduling
  • Time clocks
  • Tasks

Communications hub

Per user/month — see site

  • Team chat
  • Updates

HR & Skills hub

Per user/month — see site

  • HR forms
  • Training

Security

No known vulnerabilities found in the sources reviewed.

Publishes a trust center and holds Microsoft 365 app certification. (ConnectWise ScreenConnect CVEs in results are a different, unrelated product.)

What users say

Users praise the all-in-one convenience and support, though some small-business owners left over plan limits and pricing.

“We just dumped Connecteam because…”
Reddit, r/smallbusiness
“Overall, Connecteam earns an 8.6/10”
OnTheClock review
“Users consistently praise Connecteam…”
G2 reviews

Companies that use it

  • Phoenix Homecare and Support
  • Security Guard Group Limited
  • The Cookie Box
  • St. John Nonprofit
Full analysis

Based on 30+ public sources; several review snippets were truncated, limiting verbatim quotes.

Strong all-in-one for deskless crews; per-hub pricing stacks up. Skip if you need just one feature.

Methodology

Based on 30+ public sources; several review snippets were truncated, limiting verbatim quotes.

Read how a report is made.

Sources

  1. An Honest Connecteam Review — OnTheClockontheclock.com
    review
  2. Connecteam Review — Workyardworkyard.com
    review
  3. Connecteam — Too good to be true? (Small Business Plan) — Redditreddit.com
    review
  4. Connecteam Trustpilot reviewstrustpilot.com
    review
  5. Connecteam Review 2026 — People Managing Peoplepeoplemanagingpeople.com
    review
  6. Connecteam Pricingconnecteam.com
    official
  7. Connecteam Trust Centertrust.connecteam.com
    security
  8. Connecteam Microsoft 365 App Certificationlearn.microsoft.com
    security
  9. Connecteam raises $120M at $800M+ valuation — TechCrunchtechcrunch.com
    news
  10. 100% FREE Connecteam Alternative — Jibblejibble.io
    review
  11. Connecteam vs Homebase vs Breakroom — Redditreddit.com
    review
  12. THERMS vs Connecteam — THERMStherms.io
    review

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