shouldiuse.io

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VERDICT

Should I use Connection?

Supply Alert: Memory/storage supply constrained. Visit resource page or connect with Account Team for pricing and availability. - connection.com

Depends. This is a legacy IT reseller, not software — reasonable for volume hardware procurement with an account team, but nothing for teams wanting a product with published pricing. Confidence is low: evidence is thin and most review sources are truncated snippets.

Confidence

Low. Based on 7 public sources; most are truncated snippets, so evidence is thin and confidence is low.

Ratings

  • Value for money
  • Ease of useNo usable evidence.
  • Feature depthReseller, not software; no evidence.
  • Support qualityNo usable evidence.
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Volume IT hardware procurement
  • Orgs wanting account-managed purchasing
  • Buyers navigating memory/storage shortages

Not for

  • Anyone shopping for software — this is hardware resale and services
  • Small teams buying a few laptops
  • Price shoppers wanting published, comparable rates

Gotchas - check before you buy

medium

Pricing is quote-only via account team; expect variability and negotiate hard

medium

Memory/storage constraints may delay orders or inflate quotes right now

low

Independent reviews are sparse; hard to benchmark service quality before committing

Pros and cons

Pros

  • Account teams handle pricing and availability during supply shortages
  • Publishes supply-chain guidance for constrained memory and storage
  • Maintains a public product security page
  • Used by MSPs as a procurement channel

Cons

  • No published pricing; everything routes through an account team
  • MSP users report pricing has become an issue
  • Memory and storage currently supply-constrained, limiting availability

Sources & method

Analyzed 10/04/2026 - 7 sources - No known vulnerabilities found in the sources reviewed.

official x1review x3security x1news x2

Key stats

  • Value for money: 2/5

    Rating

  • Not disclosed

    Starting price

  • 7

    Sources

  • Analyzed

  • Value for money: 2/5. MSPs flag pricing as an issue.
  • Ease of use. No usable evidence.
  • Feature depth. Reseller, not software; no evidence.
  • Support quality. No usable evidence.
  • Security posture: 3/5. Public security page; no independent findings.

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

Feedback is thin: MSPs on Reddit say pricing has become an issue, and Trustpilot hosts reviews but snippets are truncated.

Alternatives

Compare Connection with each alternative.

  • CDW

    Similar broad IT reseller with strong public-sector reach.

  • SHI International

    Reseller known for license management and volume negotiation.

    Connection vs SHI International

  • Insight Enterprises

    Comparable reseller with stronger e-commerce and published deals.

  • Amazon Business

    Simplest route for small IT buys without account teams.

Full analysis

Based on 7 public sources; most are truncated snippets, so evidence is thin and confidence is low.

IT reseller, not software: fine for volume hardware buys via account team; small buyers should price direct. Thin evidence.

Methodology

Based on 7 public sources; most are truncated snippets, so evidence is thin and confidence is low.

Sources

  1. Connection homepage — supply alert and account teamconnection.com
    official
  2. Product security pageconnection.com
    security
  3. Trustpilot reviews of connection.comtrustpilot.com
    review
  4. PC Connection pricing thread — r/mspreddit.com
    review
  5. Glassdoor employee review of Connectionglassdoor.com
    review
  6. Connection uses Fisent BizAI case studyfisent.com
    news
  7. PC Connection case study — Greenplacesgreenplaces.com
    news

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