shouldiuse.io

Categories

VERDICT

Constant Contact Review

Depends

Should I use Constant Contact?

Not disclosed - constantcontact.com

· 1 month ago

Buy it if you're a small business or nonprofit that only needs simple newsletters and basic email campaigns. Skip it if you're price-sensitive or want modern automation — MailerLite or Moosend likely fit better.

Confidence

Medium. Based on 12+ public sources; exact dollar prices were not present in source snippets, so tiers are listed without figures.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo directional evidence in sources
  • Security posture

Pricing

Varies by contact count

Lite

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
StandardVaries by contact count
PremiumVaries by contact count

Best for

  • Small businesses sending simple newsletters
  • Nonprofits and community organizations
  • Email beginners wanting guided setup

Not for

  • Price-sensitive senders — cheaper rivals do the same job
  • Anyone needing advanced automation or modern tooling
  • Healthcare teams handling PHI — terms prohibit sensitive data
  • Teams wanting email plus a real CRM in one tool

Gotchas - check before you buy

high

Contact-count pricing: stale or inactive contacts inflate your monthly bill

high

Not HIPAA compliant — terms prohibit sending sensitive health data

medium

Users report frequent technical problems on Reddit threads

medium

Cheaper rivals like Moosend and MailerLite offer similar feature sets

Pros and cons

Pros

  • Rated 4.1/5 on G2 across 7,460 reviews
  • Rated 4.0/5 on Trustpilot from 2,072 reviews
  • PCMag calls it accessible email marketing for SMBs
  • Long-standing brand, Clearlake-backed with new strategic investment

Cons

  • EmailToolTester scores it just 2.3/5 — 'some pros, many cons'
  • Reddit users report constant technical issues and breakage
  • Critics say it's falling behind the industry
  • Pricing review is titled 'Don't Pay More Than You Need To'

Sources & method

- 12 sources - Runs a Bugcrowd bug bounty, HackerOne response policy, and MFA; WordPress plugin CVEs exist; not HIPAA compliant.

review x8security x2news x2
  • CVE-2024-9614 in a Constant Contact plugin, Listed on NVD under the Constant Contact vendor for a plugin vulnerability.
  • Constant Contact Forms WordPress plugin vulnerabilities, Wordfence's vulnerability database tracks issues in the Constant Contact Forms plugin.

Key stats

  • Value for money: 2/5

    Rating

  • Varies by contact count

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 2/5. Contact-count pricing; reviewers warn of overpaying
  • Ease of use: 4/5. PCMag calls it accessible for SMBs
  • Feature depth: 2/5. Critics say it lags the industry
  • Support quality. No directional evidence in sources
  • Security posture: 3/5. Bug bounty and MFA exist; plugin CVEs; no HIPAA
  • 4.1/5 G2 rating 7,460 reviews
  • 4.0/5 Trustpilot 2,072 reviews
  • 2.3/5 Expert rating EmailToolTester, 2026
  • $124.3M Est. ARR GetLatka estimate, 2025

Pricing

Lite

Varies by contact count

  • Entry tier
  • Contact-based pricing

Standard

Varies by contact count

  • Mid tier
  • Contact-based pricing

Premium

Varies by contact count

  • Top tier
  • Contact-based pricing

Security

Runs a Bugcrowd bug bounty, HackerOne response policy, and MFA; WordPress plugin CVEs exist; not HIPAA compliant.

  • CVE-2024-9614 in a Constant Contact pluginListed on NVD under the Constant Contact vendor for a plugin vulnerability.⁹
  • Constant Contact Forms WordPress plugin vulnerabilitiesWordfence's vulnerability database tracks issues in the Constant Contact Forms plugin.

What users say

Opinions split sharply: G2 and Trustpilot users are positive, while Reddit threads complain about breakage and dated tooling.

“Does anyone use Constant Contact? Why is everything breaking?”
Reddit, r/Emailmarketing
“Am I the only one who thinks constant contact is terrible?”
Reddit, r/marketing
“Is Constant Contact Falling Behind The Industry?”
Reddit, r/ConstantContact

Companies that use it

  • Brownell Travel
Full analysis

Based on 12+ public sources; exact dollar prices were not present in source snippets, so tiers are listed without figures.

Fine for simple newsletters, but pricier than newer rivals and Reddit users report frequent breakage.

Methodology

Based on 12+ public sources; exact dollar prices were not present in source snippets, so tiers are listed without figures.

Read how a report is made.

Sources

  1. Constant Contact Reviews | G2g2.com
    review
  2. Constant Contact Reviews | Trustpilottrustpilot.com
    review
  3. Constant Contact Review (2026): Some Pros, Many Cons! — EmailToolTesteremailtooltester.com
    review
  4. Constant Contact Review: Accessible Email Marketing for SMBs — PCMagpcmag.com
    review
  5. Constant Contact Pricing: Don't Pay More Than You Need To — EmailToolTesteremailtooltester.com
    review
  6. Constant Contact Pricing 2026 — Flowiumflowium.com
    review
  7. 9 Best Constant Contact Alternatives — EmailVendorSelectionemailvendorselection.com
    review
  8. Is Constant Contact HIPAA Compliant? — Accountable HQaccountablehq.com
    security
  9. CVE-2024-9614 — NVDnvd.nist.gov
    security
  10. Clearlake-Backed Constant Contact Closes New Strategic Investmentclearlake.com
    news
  11. Constant Contact Revenue 2025 — GetLatkagetlatka.com
    news
  12. Does anyone use Constant Contact? Why is everything breaking? — Redditreddit.com
    review

Add this review to your site

This check for Constant Contact says Depends.

Put the badge on your site.

Visitors see the independent review.

The link points here, and search engines follow it.

This is the badge visitors see on your site.

Depends Constant Contact Independent review on Should I Use It

Paste one snippet. Keep the link as it is. A nofollow tag stops search engines from following it.

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

Save a name to write a comment.

0 / 200 words

No comments yet.