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Should I use Critical Mention - An Onclusive Company?

Best-in-class media monitoring service for TV, Radio, News, Podcasts and Social, and the most accurate media contact database in the industry. - criticalmention.com

Depends. Buy if you're a mid-size or large PR/comms team that needs broadcast monitoring plus a media contact database. Skip if you're a small team with light monitoring needs or want transparent, self-serve pricing.

Confidence

Medium. Based on ~30 public sources; mostly first-party marketing pages, few independent reviews.

Ratings

  • Value for money
  • Ease of useNo independent usability evidence found
  • Feature depth
  • Support qualitySupport page exists; no quality evidence
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • PR and comms teams
  • Brands tracking broadcast coverage
  • Crisis communications response
  • Teams building media outreach lists

Not for

  • Solo freelancers watching a few keywords
  • Small startups wanting self-serve pricing
  • Anyone needing only basic social listening
  • Budget buyers without dedicated PR staff

Gotchas - check before you buy

high

Quote-only pricing means no budgeting clarity until a sales call; expect annual commitments.

medium

No free tier; evaluation requires a sales-led demo form.

Pros and cons

Pros

  • Monitors TV, radio, news, podcasts, and social in one place
  • Includes a media contact database for PR outreach
  • Real-time alerts for earned media coverage
  • Licensed content avoids paywalled articles
  • Offers an API for custom integrations

Cons

  • No public pricing; sales contact required
  • No advertised free tier; demo gates evaluation

Sources & method

Analyzed 10/03/2026 - 10 sources - No known vulnerabilities found in the sources reviewed.

official x5security x2news x3

Key stats

  • Value for money: 2/5

    Rating

  • Not disclosed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 2/5. Quote-only pricing, no transparency
  • Ease of use. No independent usability evidence found
  • Feature depth: 4/5. Broad coverage plus contacts and API
  • Support quality. Support page exists; no quality evidence
  • Security posture: 3/5. Policy claims security; no issues found
  • $9M Reported funding Per RocketReach company profile
  • Quote-only Public pricing No rates published
  • May 2022 Acquired by Onclusive US footprint expansion announced

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

No independent user review quotes surfaced in the sources reviewed; available case studies are company-published.

Companies that use it

  • Allied Universal⁷
  • Wichita State University
  • Dysart School District
  • Zion & Zion
  • ABC10
Full analysis

Based on ~30 public sources; mostly first-party marketing pages, few independent reviews.

Enterprise broadcast + social monitoring and media contacts; quote-only pricing makes it overkill for small teams.

Methodology

Based on ~30 public sources; mostly first-party marketing pages, few independent reviews.

Sources

  1. Critical Mention by Onclusive — Homepagecriticalmention.com
    official
  2. Critical Mention Pricingcriticalmention.com
    official
  3. Media Monitoring Toolscriticalmention.com
    official
  4. Product security pagecriticalmention.com
    security
  5. Privacy Policycriticalmention.com
    security
  6. Demo pagecriticalmention.com
    official
  7. Allied Universal case studycriticalmention.com
    official
  8. Onclusive Expands US Footprint with Critical Mentioncriticalmention.com
    news
  9. Critical Mention company profile (funding)rocketreach.co
    news
  10. Critical Mention Adds ABC to Rostercriticalmention.com
    news

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