shouldiuse.io

VERDICT

Should I use DataDome?

Bot Management & Agent Trust Platform - datadome.co

Depends. Buy if bots, scraping, or credential stuffing are measurably costing you revenue and you carry an enterprise security budget. Skip it if you run a small or low-traffic site — simpler, far cheaper bot protection covers you.

Confidence

Medium. Based on 30+ public sources; several pricing and review snippets were truncated, so exact price figures remain unconfirmed.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not public

Essential

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo
Higher plans (names not public)Custom quote

Best for

  • E-commerce and ticketing hit by scalpers
  • Marketplaces fighting scraping and credential stuffing
  • Media sites protecting content from scrapers
  • Enterprises defending APIs and mobile apps

Not for

  • Small blogs and brochure sites — massive overkill
  • Solo founders and lean startups without security staff
  • Low-traffic apps with no bot problem yet
  • Buyers wanting transparent, self-serve pricing

Gotchas - check before you buy

medium

Entry 'Essential' tier only; advanced protection likely gated to higher plans. Get scope in writing.

medium

No public pricing; expect sales-led annual contracts and negotiate hard.

medium

Over-blocking risk: real customers can hit CAPTCHAs; monitor false positives from day one.

medium

It's an arms race — sophisticated scrapers eventually get through; budget for ongoing tuning.

Pros and cons

Pros

  • 4.7/5 on G2 across 244 reviews; top leader in bot detection
  • Blocks scraping, credential stuffing, and Magecart-style fraud in real time
  • Runs a public bug bounty and signed the CISA Secure by Design pledge
  • Available on AWS Marketplace; AWS specialization partner
  • 98% customer retention and 72 NPS, per company

Cons

  • Pricing opaque; four plans, real costs hidden behind sales
  • Aggressive blocking can frustrate real users
  • Frequently bypassed; bypass guides proliferate and stay current
  • Cheaper alternatives actively market against it on price
  • Some reviewers report challenges with the product

Sources & method

Analyzed 9/20/2026 - 12 sources - No known vulnerabilities found in the sources reviewed.

official x3review x5security x2news x2

Key stats

  • Value for money: 3/5

    Rating

  • Not public

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 3/5. Enterprise-priced; cheaper rivals openly court its customers
  • Ease of use: 3/5. Markets as maintenance-free; some reviewers report challenges
  • Feature depth: 5/5. G2 category leader; bot, account, fraud, waiting-room suite
  • Support quality: 4/5. Claims 98% retention, 72 NPS; self-reported
  • Security posture: 4/5. Bug bounty, CISA pledge, trust center; no public breaches
  • 4.7/5 G2 rating 244 reviews
  • $42M Funding Series C
  • 98% Customer retention 72 NPS (vendor-reported)
  • 4 tiers Pricing plans Sales-led, no public prices

Pricing

Essential

Not public

  • Entry-level bot protection
  • Also sold via AWS Marketplace

Higher plans (names not public)

Not disclosed

  • 4 plans total per TrustRadius
  • Sales-led, annual contracts

Security

No known vulnerabilities found in the sources reviewed.

What users say

Buyers praise its blocking effectiveness (4.7/5 on G2), while end users and scrapers complain about aggressive blocking that is still sometimes bypassed.

“I find that DataDome works pretty good”
AWS Marketplace review
“Anyone else think DataDome is terrible? (as an internet ...”
Reddit, r/cybersecurity

Companies that use it

  • KuantoKusta
  • Yelp
  • Leboncoin
Full analysis

Based on 30+ public sources; several pricing and review snippets were truncated, so exact price figures remain unconfirmed.

Elite bot blocking for big sites with big budgets. Small site? You're overpaying for protection you don't need.

Methodology

Based on 30+ public sources; several pricing and review snippets were truncated, so exact price figures remain unconfirmed.

Sources

  1. DataDome homepagedatadome.co
    official
  2. DataDome Pricingdatadome.co
    official
  3. DataDome Pricing 2026 — TrustRadiustrustradius.com
    review
  4. DataDome Reviews — G2g2.com
    review
  5. DataDome G2 seller page (4.7/5, 244 reviews)g2.com
    review
  6. AWS Marketplace: DataDome Bot Protect Reviewsaws.amazon.com
    review
  7. Anyone else think DataDome is terrible? — Redditreddit.com
    review
  8. How to Bypass Datadome Anti-Scraping — ScrapFlyscrapfly.io
    news
  9. DataDome Bug Bounty — YesWeHackyeswehack.com
    security
  10. DataDome CISA Secure by Design Pledgesecurityboulevard.com
    security
  11. DataDome Series C — $42Mdatadome.co
    news
  12. Customer Success: 98% retention, 72 NPScareers.datadome.co
    official

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