750+
G2 reviews
across Docebo Inc. products
Report
Should I Use Docebo?
Docebo's AI-powered LMS helps world-class organizations train employees, partners, and customers on a unified platform.
Depends
DependsBuy if you're a large organization training employees, partners, and customers, with L&D admin staff and a serious budget.
Powerful enterprise LMS; praise for depth, but a $70K/yr quote for 1,000 users makes it overkill for small teams.
Confidence: Medium
~$70K/yr
Typical enterprise quote
1,000 users, UK buyer report
$108.1M
Total funding
4 rounds, per Crunchbase
FedRAMP Moderate
Compliance
U.S. federal authorization, 2025
Value for money
2
$70K/yr for 1K users drew pushback
Ease of use
3
Praised by reviewers; Reddit admins report friction
Feature depth
5
Multi-audience, AI authoring, enterprise-category depth
Security posture
4
FedRAMP plus bug bounty; one third-party breach
Pros
Cons
Gotchas
- highQuote-based pricing only; a UK buyer was quoted $70K/year for 1,000 users.³
- mediumAI tools sold as add-ons; buyers on Reddit report confusion over total cost.
- mediumBuyers on Reddit actively discuss migrating off; plan content export before signing.
- lowPost-breach messaging blurred support tickets vs. support cases, per community posts.
Best for
- Enterprises training employees, partners, and customers
- Regulated industries needing FedRAMP
- Global multi-audience learning programs
- Orgs with dedicated L&D admins
Not for
- Small teams that just need basic course hosting
- Anyone without budget for $70K+/yr quotes
- Solo creators selling courses to customers
- Teams without admin capacity to run a complex LMS
Companies that use it
- L'Oréal11
- La-Z-Boy
- Brinkmann Constructors
- Firstbase
- Cvent
Pricing
Enterprise (quoted)
~$70K/yr for 1,000 users (one UK quote)
- Custom quote-based pricing
- AI tools available as add-ons
- No public price list
Security
FedRAMP Moderate authorized (2025) with bug bounty and Trust Center; one 2025 third-party breach touched support ticket data.
- 2025 third-party breach exposed support ticket contentTied to the ShinyHunters Salesforce hack; clients were notified that support ticket content may have been exposed, while the LMS itself was reportedly unaffected.⁸
- Legacy open-source DoceboLMS CVEsOld Docebo/DoceboLMS versions carry SQL injection and PHP file inclusion CVEs in public trackers; these predate the current cloud platform.⁹
What users say
Reviewers praise robust features and automation, while Reddit admins flag high cost, add-on pricing, and admin complexity.
“Docebo quoted us $70K/year for 1,000 users (Enterprise) – is that normal?!”
“Docebo is ass.”
Alternatives
Compare Docebo with each alternative.
TalentLMS
Far simpler, cheaper option for straightforward employee training.
Docebo vs TalentLMSAbsorb LMS
Enterprise peer worth demoing for negotiation leverage.
Docebo vs Absorb LMSContinu
Modern alternative with lighter workflows for growing teams.
Docebo vs ContinuTeachable
Guess: cheaper for solo creators selling courses to customers.
Docebo vs TeachableFull analysis
Based on 20+ public sources; some review snippets were truncated, limiting exact rating figures.
Sources
review
review
- Docebo Rant | Redditreddit.comreview
review
- Docebo Pricing | Officialdocebo.comofficial
- Docebo FedRAMP Moderate Authorizationdocebo.incofficial
security
- Docebo CVE list | CVE Detailscvedetails.comsecurity
- Docebo Trust Centertrust.docebo.comsecurity
- L'Oréal + Docebo Case Study | Talented Learningtalentedlearning.comnews
- Docebo Funding | Crunchbasecrunchbase.comnews
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