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Docebo Review

Depends

Should I use Docebo?

Docebo's AI-powered LMS helps world-class organizations train employees, partners, and customers on a unified platform. - docebo.com

· 1 month ago

Buy if you're a large organization training employees, partners, and customers, with L&D admin staff and a serious budget. Skip it if you're small or price-sensitive — simpler LMSs and course platforms cost far less.

Confidence

Medium. Based on 20+ public sources; some review snippets were truncated, limiting exact rating figures.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo reliable support evidence found
  • Security posture

Pricing

Enterprise (quoted)

~$70K/yr for 1,000 users (one UK quote)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Enterprises training employees, partners, and customers
  • Regulated industries needing FedRAMP
  • Global multi-audience learning programs
  • Orgs with dedicated L&D admins

Not for

  • Small teams that just need basic course hosting
  • Anyone without budget for $70K+/yr quotes
  • Solo creators selling courses to customers
  • Teams without admin capacity to run a complex LMS

Gotchas - check before you buy

high

Quote-based pricing only; a UK buyer was quoted $70K/year for 1,000 users.

medium

AI tools sold as add-ons; buyers on Reddit report confusion over total cost.

medium

Buyers on Reddit actively discuss migrating off; plan content export before signing.

low

Post-breach messaging blurred support tickets vs. support cases, per community posts.

Pros and cons

Pros

  • One platform trains employees, partners, and customers at global scale.
  • FedRAMP Moderate authorized, unlocking U.S. federal deals.
  • Reviewers praise robust features and strong automation.
  • Mature security program: bug bounty, Trust Center, published SLAs.

Cons

  • Expensive: $70K/year quoted for just 1,000 users.
  • AI microlearning tools priced as add-ons, confusing buyers.
  • Reddit admins vent frustration in dedicated rants.
  • 2025 third-party breach exposed support ticket content.

Sources & method

- 12 sources - FedRAMP Moderate authorized (2025) with bug bounty and Trust Center; one 2025 third-party breach touched support ticket data.

official x2review x5security x3news x2
  • 2025 third-party breach exposed support ticket content, Tied to the ShinyHunters Salesforce hack; clients were notified that support ticket content may have been exposed, while the LMS itself was reportedly unaffected.
  • Legacy open-source DoceboLMS CVEs, Old Docebo/DoceboLMS versions carry SQL injection and PHP file inclusion CVEs in public trackers; these predate the current cloud platform.

Key stats

  • Value for money: 2/5

    Rating

  • ~$70K/yr for 1,000 users (one UK quote)

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 2/5. $70K/yr for 1K users drew pushback
  • Ease of use: 3/5. Praised by reviewers; Reddit admins report friction
  • Feature depth: 5/5. Multi-audience, AI authoring, enterprise-category depth
  • Support quality. No reliable support evidence found
  • Security posture: 4/5. FedRAMP plus bug bounty; one third-party breach
  • 750+ G2 reviews across Docebo Inc. products
  • ~$70K/yr Typical enterprise quote 1,000 users, UK buyer report
  • $108.1M Total funding 4 rounds, per Crunchbase
  • FedRAMP Moderate Compliance U.S. federal authorization, 2025

Pricing

Enterprise (quoted)

~$70K/yr for 1,000 users (one UK quote)

  • Custom quote-based pricing
  • AI tools available as add-ons
  • No public price list

Security

FedRAMP Moderate authorized (2025) with bug bounty and Trust Center; one 2025 third-party breach touched support ticket data.

  • 2025 third-party breach exposed support ticket contentTied to the ShinyHunters Salesforce hack; clients were notified that support ticket content may have been exposed, while the LMS itself was reportedly unaffected.⁸
  • Legacy open-source DoceboLMS CVEsOld Docebo/DoceboLMS versions carry SQL injection and PHP file inclusion CVEs in public trackers; these predate the current cloud platform.⁹

What users say

Reviewers praise robust features and automation, while Reddit admins flag high cost, add-on pricing, and admin complexity.

“Docebo quoted us $70K/year for 1,000 users (Enterprise) – is that normal?!”
Reddit, r/humanresources
“Docebo is ass.”
Reddit, r/elearning

Alternatives

Compare Docebo with each alternative.

  • Teachable

    Guess: cheaper for solo creators selling courses to customers.

Companies that use it

  • L'Oréal11
  • La-Z-Boy
  • Brinkmann Constructors
  • Firstbase
  • Cvent
Full analysis

Based on 20+ public sources; some review snippets were truncated, limiting exact rating figures.

Powerful enterprise LMS; praise for depth, but a $70K/yr quote for 1,000 users makes it overkill for small teams.

Methodology

Based on 20+ public sources; some review snippets were truncated, limiting exact rating figures.

Read how a report is made.

Sources

  1. Docebo Reviews, Pros and Cons | G2g2.com
    review
  2. Docebo Inc. Products | 750 Reviews on G2g2.com
    review
  3. Docebo quoted us $70K/year for 1,000 users | Redditreddit.com
    review
  4. Docebo Rant | Redditreddit.com
    review
  5. Docebo Reviews – Pricing, Pros/Cons | OutSailoutsail.co
    review
  6. Docebo Pricing | Officialdocebo.com
    official
  7. Docebo FedRAMP Moderate Authorizationdocebo.inc
    official
  8. Docebo breach update via Salesforce hack | Xx.com
    security
  9. Docebo CVE list | CVE Detailscvedetails.com
    security
  10. Docebo Trust Centertrust.docebo.com
    security
  11. L'Oréal + Docebo Case Study | Talented Learningtalentedlearning.com
    news
  12. Docebo Funding | Crunchbasecrunchbase.com
    news

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