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EasyPost Review

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Should I use EasyPost?

EasyPost: The Simple Shipping API - easypost.com

· 1 week ago

Buy it if you have a developer and steady shipping volume — the multi-carrier API is well-rated and scales from 10 labels to 10 million. Skip it if you just want a simple label dashboard; use Shippo, ShipStation, or your carrier's own site instead.

Confidence

Medium. Based on ~40 public sources; snippets truncated, so user quotes are partial.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo direct support-quality evidence found
  • Security posture

Pricing

~$0.08 per label

Pay-as-you-go

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Wallet / BYO carrier plansVaries

Best for

  • Developer-led ecommerce teams
  • High-volume shippers (10 to 10M labels)
  • Multi-carrier rate shopping
  • Teams centralizing carrier accounts via API

Not for

  • Non-technical sellers wanting a point-and-click dashboard — this is an API first
  • Occasional shippers sending a few labels a week; integration overhead isn't worth it
  • Anyone unwilling to manage API keys, webhooks, and layered fees
  • Buyers needing hand-holding support rather than self-serve docs

Gotchas - check before you buy

high

EasyPost adds its own fees and surcharges on top of carrier rates — model total cost before committing.

medium

Reddit shippers report unexpected charges; verify the fee schedule for your volume first.

medium

Leaked EasyPost API keys are a common exposure; GitGuardian publishes a dedicated remediation guide.

medium

Tracking workflows drew user complaints; test tracking webhooks before relying on them for refunds.

Pros and cons

Pros

  • Multi-carrier API: rates, labels, tracking in one integration
  • Scales from 10 labels to 10 million
  • 4.4/5 on G2 across 190 reviews
  • Named enterprise customers including FabFitFun and Zenni Optical

Cons

  • Extra fees and surcharges stack on top of carrier rates
  • Tracking complaints include users losing money on refunds
  • Thin Trustpilot sample: only 41 reviews
  • BBB complaints on file in San Francisco

Sources & method

- 16 sources - No known vulnerabilities found in the sources reviewed; EasyPost publishes ISO compliance, MFA, and security documentation. Documented risks are user-side API key leaks and a third-party WordPress plugin.

official x4review x5security x3news x4
  • API key leaks (user-side), GitGuardian maintains a remediation page for leaked EasyPost API keys — an exposure risk from how users store keys, not a core product flaw.
  • Third-party WordPress plugin vulnerability, A security post reports a WordPress EasyPost plugin exposing a vulnerability; a plugin issue, not the EasyPost API itself.

Key stats

  • Value for money: 3/5

    Rating

  • ~$0.08 per label

    Starting price

  • 16

    Sources

  • Analyzed

  • Value for money: 3/5. Per-label fees plus surcharges annoy some users
  • Ease of use: 4/5. Fast, flexible setup per integrators
  • Feature depth: 4/5. Multi-carrier rates, tracking, analytics, wallet, user roles
  • Support quality. No direct support-quality evidence found
  • Security posture: 4/5. ISO compliance, MFA, published security documentation
  • 4.4/5 G2 rating 190 reviews
  • ~$0.08 per label Starting price Per-label fee on top of carrier rates
  • Pay as you go Free tier Sign up free; fees per label
  • $93M+ raised Funding IPO preparation reported by Forbes

Pricing

Pay-as-you-go

~$0.08 per label

  • Carrier rates plus EasyPost's own fees
  • No monthly commitment

Wallet / BYO carrier plans

Varies

  • Use your own negotiated carrier accounts
  • Plan-based access tiers

Security

No known vulnerabilities found in the sources reviewed; EasyPost publishes ISO compliance, MFA, and security documentation.

  • API key leaks (user-side)GitGuardian maintains a remediation page for leaked EasyPost API keys — an exposure risk from how users store keys, not a core product flaw.15
  • Third-party WordPress plugin vulnerabilityA security post reports a WordPress EasyPost plugin exposing a vulnerability; a plugin issue, not the EasyPost API itself.

Documented risks are user-side API key leaks and a third-party WordPress plugin.

What users say

Developers and shippers broadly rate it well (4.4/5 G2), but some report surprise fees and tracking or refund frustrations.

“A good workhorse if you…”
Capterra UK review
“Easypost will also charg…”
Reddit, r/shipping
“I just lost $20 + shippi…”
Reddit, r/collxapp

Companies that use it

  • FabFitFun
  • Zenni Optical16
  • NewStore
  • Winestyr
Full analysis

Based on ~40 public sources; snippets truncated, so user quotes are partial.

Well-rated multi-carrier shipping API for developers — overkill if you just buy occasional labels without code.

Methodology

Based on ~40 public sources; snippets truncated, so user quotes are partial.

Read how a report is made.

Sources

  1. EasyPost: The Simple Shipping APIeasypost.com
    official
  2. EasyPost Pricingeasypost.com
    official
  3. EasyPost Pricing: Plans, Costs & What You'll Actually Paycheckthat.ai
    news
  4. EasyPost vs ShippingEasy — 4.4/5, 190 reviewsrfp.wiki
    review
  5. EasyPost Reviews — Capterra UKcapterra.co.uk
    review
  6. Read Customer Service Reviews of easypost.com — Trustpilottrustpilot.com
    review
  7. Looking for information about easypost — Reddit r/shippingreddit.com
    review
  8. EasyPost "tracking" is a scam — Reddit r/collxappreddit.com
    review
  9. EasyPost Fee Structure — Loop Returnshelp.loopreturns.com
    official
  10. EasyPost Complaints — BBBbbb.org
    news
  11. EasyPost Review — ERP Researcherpresearch.com
    news
  12. EasyPost IPO Timeline and Financing — Forge Globalforgeglobal.com
    news
  13. EasyPost Security Pageeasypost.com
    security
  14. Trust in EasyPost's security (ISO)easypost.eu
    security
  15. Remediating EasyPost API Key leaks — GitGuardiangitguardian.com
    security
  16. EasyPost Case Studies — Zenni Opticaleasypost.com
    official

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