Elastic Email is an email communication platform offering email marketing service, email API, and tools for team and customer communication, all in one place. - elasticemail.com
· 1 month ago
A solid budget pick for small businesses and SaaS developers who want marketing and transactional email in one cheap tool. Skip it if you need enterprise-grade support or won't keep its WordPress plugins patched.
Confidence
Medium. Based on ~25 public sources; some review snippets were truncated in the evidence set.
Ratings
Value for money
Ease of use
Feature depth
Support quality
Security posture
Pricing
$19/month
Starter
ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Best for
→Budget-conscious small businesses
→SaaS developers needing SMTP/API
→Agencies managing many sender subaccounts
→Teams combining marketing + transactional email
Not for
×Enterprise teams needing dedicated deliverability and SLA-backed support
×Anyone expecting a permanent free tier — verify before committing
×WordPress admins who won't promptly patch companion plugins
Elastic Email Sender WordPress plugin (≤1.2.20) had a missing-authorization CVE; update immediately
medium
Subscribe Form plugin (≤1.2.2) also had a missing-authorization vulnerability
medium
Leaked API keys can be abused — GitGuardian publishes a financial-loss remediation guide
low
Starter is $19/month; verify current tier limits and pricing before committing
Pros and cons
Pros
+Known for flexible pricing
+Users describe it as user-friendly
+Email marketing, API and tracking in one platform
+Unlimited subaccounts for teams and agencies
+SaaS developers report using it for transactional sends
Cons
−Trustpilot rating is 4.0/5 — solid, not stellar
−WordPress sender plugin had a 2025 missing-authorization CVE
−Leaked API keys can cause financial loss
−Rivals market free tiers directly against Elastic Email
Sources & method
- 15 sources - No CVEs found for the core platform; its WordPress plugins have had missing-authorization vulnerabilities.
official x3review x7security x4news x1
CVE-2025-66525: Missing Authorization in Elastic Email Sender plugin (≤1.2.20), Broken access control in the WordPress sender plugin, tracked by NVD and Wordfence.
CVE-2025-28985: Missing Authorization (CVSS 5.4), Medium-severity missing authorization flaw in an Elastic Email WordPress plugin.
Elastic Email Subscribe Form ≤1.2.2 — Missing Authorization, WPScan records broken access control in the subscribe form plugin.
Key stats
Value for money: 4/5
Rating
$19/month
Starting price
15
Sources
Analyzed
Value for money: 4/5. Repeatedly praised for flexible, low pricing
Ease of use: 4/5. Users call it user-friendly
Feature depth: 3/5. Marketing, API, tracking bundled; not enterprise-deep
Support quality: 3/5. 24/7 chat claimed; independent support reviews scarce
Security posture: 3/5. Core looks fine; WordPress plugins had CVEs
4.0/5 Trustpilot rating 222 reviews
$19/mo Starting price Starter plan
39.25% Market share ESP category, per 6sense
Pricing
Starter
$19/month
Email marketing sends
Guess: limits scale with contact list size
Security
No CVEs found for the core platform; its WordPress plugins have had missing-authorization vulnerabilities.
CVE-2025-66525: Missing Authorization in Elastic Email Sender plugin (≤1.2.20)Broken access control in the WordPress sender plugin, tracked by NVD and Wordfence.⁸
CVE-2025-28985: Missing Authorization (CVSS 5.4)Medium-severity missing authorization flaw in an Elastic Email WordPress plugin.
Elastic Email Subscribe Form ≤1.2.2 — Missing AuthorizationWPScan records broken access control in the subscribe form plugin.10
What users say
Reddit and review users praise Elastic Email's pricing and ease of use for SaaS and small-business sending.
Elastic Email Sender WordPress plugin (≤1.2.20) had a missing-authorization CVE; update immediately8
Subscribe Form plugin (≤1.2.2) also had a missing-authorization vulnerability10
Leaked API keys can be abused — GitGuardian publishes a financial-loss remediation guide11
Starter is $19/month; verify current tier limits and pricing before committing15
Pricing notes
Starter: $19/month: Email marketing sends; Guess: limits scale with contact list size
Key capabilities
4.0/5: Trustpilot rating (222 reviews)
$19/mo: Starting price (Starter plan)
39.25%: Market share (ESP category, per 6sense)
Value for money: 4/5. Repeatedly praised for flexible, low pricing
Ease of use: 4/5. Users call it user-friendly
Feature depth: 3/5. Marketing, API, tracking bundled; not enterprise-deep
Support quality: 3/5. 24/7 chat claimed; independent support reviews scarce
Security posture: 3/5. Core looks fine; WordPress plugins had CVEs
Security notes
No CVEs found for the core platform; its WordPress plugins have had missing-authorization vulnerabilities.
CVE-2025-66525: Missing Authorization in Elastic Email Sender plugin (≤1.2.20). Broken access control in the WordPress sender plugin, tracked by NVD and Wordfence.8
CVE-2025-28985: Missing Authorization (CVSS 5.4). Medium-severity missing authorization flaw in an Elastic Email WordPress plugin.
Elastic Email Subscribe Form ≤1.2.2 — Missing Authorization. WPScan records broken access control in the subscribe form plugin.10
What to use instead
MailerSend: Competitor marketing a free tier against Elastic Email https://www.mailersend.com/compare/elastic-email-alternative
Mailgun: Developer-heavy email API, listed among top alternatives https://www.mailgun.com/compare/elastic-email-alternatives/
MailerLite: Simple, affordable marketing alternative for campaign-focused teams https://www.sequenzy.com/versus/elastic-email-vs-mailerlite
Resend: Modern developer API that Elastic Email compares itself against https://elasticemail.com/blog/elastic-email-vs-resend
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