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Should I Use Empower (Personal Wealth, formerly Personal Capital)?

empower.com·Analyzed 5 hours ago··Based on 10 sources

Invest well. Live a little.

Depends

Depends

Use the free dashboard for net-worth tracking; it's among the best in class.

Best free net-worth tracker around; paid advisory is pricey and SEC-charged. Retirement-plan users report bad service.

Confidence: Medium

4.7/5

G2 rating

24 reviews (small sample)

Yes

Free tier

Net-worth and portfolio dashboard

Guess: ~0.89%/yr of assets

Advisory fee

Managed portfolios; verify current pricing

2022

Renamed from Personal Capital

Rebranded to Empower

Value for money3

Free dashboard is great; advisory fees draw complaints

Ease of use4

G2 reviewers consistently praise ease of use

Feature depth4

Top-ranked net-worth tracker per reviewers

Support quality2

Harsh retirement-plan service reviews

Security posture2

SEC enforcement against advisory arm

Pros

  • Ranked best net-worth tracker by ChooseFI; free¹
  • PCMag: 'one of the best' overall portfolio tools²
  • WSJ Buy Side lists it among best financial advisors³
  • G2 users consistently praise ease of use

Cons

  • A 4-year user reports getting burned leaving; fee complaints
  • Trustpilot retirement reviewers call it 'criminally run'
  • SEC charged Empower Advisory Group in an administrative order
  • Free dashboard doubles as an advisory sales funnel

Gotchas

  • highAdvisory fees on large balances sting; one 4-year user left 'burned' after exiting
  • mediumWealth Management minimum ~$100k (Guess) with AUM fee — confirm current pricing before assuming²
  • mediumConsumer dashboard service differs sharply from employer 401(k) service — Trustpilot anger is plan-side
  • lowSome 'Empower' breach headlines involve unrelated same-named firms — verify entity before panicking

Best for

  • Net-worth tracking across all accounts
  • DIY investors wanting a free dashboard
  • High-balance investors wanting human-plus-robo advice

Not for

  • Small-balance investors wanting managed advice — high minimums (Guess: ~$100k)
  • Budget-only users who'll resent advisory upsells
  • Fee-sensitive index investors — advisory fees compound hard
  • Retirement-plan participants expecting responsive service (per Trustpilot)

Pricing

Financial Dashboard

Free

  • Net-worth and portfolio tracking
  • Retirement planner
  • Budgeting tools

Wealth Management

Guess: ~0.89%/yr of managed assets

  • High minimum (~$100k, Guess)
  • Dedicated human advisors
  • Managed portfolios

Security

No vulnerabilities found for empower.com itself; SEC enforcement hit the advisory arm, and some breach headlines involve similarly named firms.

  • SEC administrative proceeding vs Empower Advisory Group, LLCSEC order finds violations by the advisory arm (details truncated in source); regulatory, not a technical breach.

What users say

Opinion splits: reviewers love the free net-worth tracker, while retirement-plan customers and fee-sensitive users are sharply negative.

Empower is a criminally run retirement sca…
Trustpilot reviewer, empower-retirement.com
Users consistently praise the ease of…
G2 review summary
Empower is one of the best financi…
WSJ Buy Side review

Alternatives

Compare Empower (Personal Wealth, formerly Personal Capital) with each alternative.

Fidelity free tools

Free portfolio tracking if you want to stay with a broker

Full analysis

Based on 20+ public sources; many snippets truncated, and several search hits involve unrelated companies named Empower.

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. review
  7. security
  8. official
  9. news
  10. news

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